Skip to main content
Post your resume and find your next job on Indeed!

Medical Call Center jobs in Makati

Sort by: -
    • Handles customer inquiries or any non-medical concerns within various channels;
    • Offers training program to provide international standard service.
    • View all Medgate jobs - Makati jobs - Medical Assistant jobs in Makati
    • Salary Search: Telemedical Assistant salaries in Makati
    • See popular questions & answers about Medgate
    • 1 year of experience in customer service, sales, retail, hospitality, call center, or a related customer-facing environment.
    • High school diploma or equivalent.
    • Excellence through telephone courtesy, prompt response to callers, anticipation of customer needs and concerns, solution-oriented problem solving, and adherence…
    • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
    • Ability to adapt communication style to a wide variety…
    • This function is responsible for Collections for Healthcare unpaid claims.
    • This positions in this function interact with customers gathering support data to…
    • Ability to prioritize patient needs based on medical urgency.
    • Experience with home care medical supplies and prior authorizations preferred.
    • Execute core inbound call procedures using essential Author software tools.
    • Document in CRM tools to log all call details (type, resolution, duration) and…
    • At least 1 year of experience in healthcare claims or a call center environment.
    • The ideal candidate has experience in healthcare claims or a call center…
    • Retrieving relevant medical history, clinical notes, and diagnostic reports.
    • Strong familiarity with insurance portals, EMR/EHR systems, and medical terminology…
    • Exceptional communication and call handling skills.
    • The Online Healthcare Professional is responsible for servicing the customers’ needs through the MedExpress…
    • If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients,…
    • 1 year of experience in customer service, sales, retail, hospitality, or call center environment.
    • Comprehensive medical, dental, vision, life insurance, and…
    • Experience with CRM, ticketing, or call center platforms.
    • 3-5+ years of healthcare customer service or healthcare call center experience.
    • Experience in medical billing/AR collections.
    • SHS Graduate or completed at least 2 years of college.
    • Minimum 12 months experience in Healthcare Account…
    • Scientific, medical, pharmaceutical or technical background.
    • 3 to 5 years of experience in some form of linguistic quality control: proofreading, copy editing,…

People also searched:

medical technologist
kol influencer marketing
kol specialist
medical coder
medical scribe

Job Post Details

Telemedical Assistant
Medgate
·
2.6
Makati 1229 P00
•
Remote
Fresh graduate
Apply on company site

Job details

Pay information not provided
Fresh graduate
Remote in Makati 1229 P00

Full job description

Job Highlights

  • Opportunity to work from home
  • Offers training program to provide international standard service
  • Be part of the best global telemedicine provider with over 20 years of experience
  • Provide accessible healthcare to Filipinos remotely

Minimum Qualifications

  • Graduate of any 4-year course preferably Nursing/Psychology or other Medical Allied Courses (License is not required but an advantage)
  • At least six months work experience in a Hospital/ Clinic/ Diagnostic Center/ Customer Service, but not required
  • Excellent written and verbal communication (clear and articulate)
  • Computer literate
  • Willing to undergo training for telemedicine program
  • Amenable working on shifting schedule, holidays and weekends
  • Fresh graduates are encouraged to apply

Primary Responsibilities

  • First to accept (receive) calls from patients and does proper triaging;
  • Handles customer inquiries or any non-medical concerns within various channels;
  • Identifies and assesses customers’ needs to achieve client satisfaction.

Apply Now!
jobs@medgatephilippines.com
Let Employers Find YouUpload Your Resume