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Medical Call Center jobs in Makati

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    • Handles customer inquiries or any non-medical concerns within various channels;
    • First to accept (receive) calls from patients and does proper triaging;
    • View all Medgate jobs - Makati jobs - Medical Assistant jobs in Makati
    • Salary Search: Telemedical Assistant salaries in Makati
    • See popular questions & answers about Medgate
    • A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider,…
    • Coordinate retrieval of medical records and supporting documentation.
    • Escalate inquiries requiring clinical review or medical judgment to licensed clinical…
    • Collect and document essential medical information prior to consultations, including symptoms, allergies, medical history, and laboratory results.
    • Experience in medical billing/AR collections.
    • Handle documents, emails, and calls related to account processes.
    • Familiarity with UB Claims and UB04 forms.
    • Answer phone calls, assist patients with inquiries, and determine if tele-urgent appointments are necessary.
    • Respond to emails, deliver messages to clinicians…
    • Exceptional communication and call handling skills.
    • The Online Healthcare Professional is responsible for servicing the customers’ needs through the MedExpress…
    • Onsite | Up to ₱26,000/month | Full-time | No BPO Experience Required.
    • Position: Customer Service Representative – Healthcare Account.
    • Onsite | Up to ₱26,000/month | Full-time | No BPO Experience Required.
    • Position: Customer Service Representative – Healthcare Account.
    • Respond to outbound phone call requests.
    • Document all calls in ticketing and tracking systems.
    • Ensure highest level of customer service on every call.
    • Onsite | Full-time | Fresh Graduates Welcome | Competitive Salary.
    • Mental Wellness Program Starting Day 1.
    • Insurance Coverage Starting Day 1.
    • At least 1 year of customer service experience, preferably in a Healthcare BPO, contact center, or healthcare environment.
    • Applicants with or without call center experience are welcome.
    • Onsite | Full-time | Fresh Graduates Welcome*.
    • Assist with billing concerns, troubleshooting, and…
    • Making outbound calls, addressing customer issues and complaints.*.
    • Must have at least 6 months of working experience in a contact center service.
    • Handle inbound and outbound patient calls professionally and empathetically.
    • College graduate of any medical allied course (required).

Job Post Details

Telemedical Assistant - job post

Medgate
2.7 out of 5 stars
Makati 1229 P00•Remote
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Fresh graduate

Full job description

Job Highlights

  • Opportunity to work from home
  • Offers training program to provide international standard service
  • Be part of the best global telemedicine provider with over 20 years of experience
  • Provide accessible healthcare to Filipinos remotely

Minimum Qualifications

  • Graduate of any 4-year course preferably Nursing/Psychology or other Medical Allied Courses (License is not required but an advantage)
  • At least six months work experience in a Hospital/ Clinic/ Diagnostic Center/ Customer Service, but not required
  • Excellent written and verbal communication (clear and articulate)
  • Computer literate
  • Willing to undergo training for telemedicine program
  • Amenable working on shifting schedule, holidays and weekends
  • Fresh graduates are encouraged to apply

Primary Responsibilities

  • First to accept (receive) calls from patients and does proper triaging;
  • Handles customer inquiries or any non-medical concerns within various channels;
  • Identifies and assesses customers’ needs to achieve client satisfaction.

Apply Now!
jobs@medgatephilippines.com
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