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Medical Call Center jobs in Makati

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    • Handles customer inquiries or any non-medical concerns within various channels;
    • Offers training program to provide international standard service.
    • View all Medgate jobs - Makati jobs - Medical Assistant jobs in Makati
    • Salary Search: Telemedical Assistant salaries in Makati
    • See popular questions & answers about Medgate
    • Minimum 2 years' experience in healthcare BPO, call center, or healthcare customer service.
    • Working healthcare knowledge of benefits, eligibility, and medical…
    • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
    • American Express Travel and Concierge Experiences (TCE)…
    • A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider,…
    • A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider,…
    • Experience in medical billing/AR collections.
    • SHS Graduate or completed at least 2 years of college.
    • Minimum 12 months experience in Healthcare Account…
    • Exceptional communication and call handling skills.
    • The Online Healthcare Professional is responsible for servicing the customers’ needs through the MedExpress…
    • Collect and document essential medical information prior to consultations, including symptoms, allergies, medical history, and laboratory results.
    • Respond to outbound phone call requests.
    • Ensure highest level of customer service on every call.
    • The service center will be open from 8am-6pm EST USA and will…
    • At least 1 year of experience in healthcare claims or a call center environment.
    • The ideal candidate has experience in healthcare claims or a call center…
    • Assist clients with HMO, medical, travel, and insurance inquiries.
    • Join our team as a Member Relations Officer (MRO) and assist clients with their HMO,…
    • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
    • Global Servicing (GS) oversees consumer travel and…
    • Handle inbound and outbound calls related to patient accounts, insurance, billing, and benefits.
    • Assist healthcare providers and patients with inquiries and…
    • Not required, but call center or HMO experience is an advantage.
    • Comprehensive knowledge of medical terminology, medical conditions, and procedures.
  • View similar jobs with this employer
    • Onsite | Full-time | Fresh Graduates Welcome | Competitive Salary*.
    • Mental Wellness Program Starting Day 1.
    • Insurance Coverage Starting Day 1.

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Telemedical Assistant
Medgate
·
2.6
Makati 1229 P00
•
Remote
Fresh graduate
Apply on company site

Job details

Pay information not provided
Fresh graduate
Remote in Makati 1229 P00

Full job description

Job Highlights

  • Opportunity to work from home
  • Offers training program to provide international standard service
  • Be part of the best global telemedicine provider with over 20 years of experience
  • Provide accessible healthcare to Filipinos remotely

Minimum Qualifications

  • Graduate of any 4-year course preferably Nursing/Psychology or other Medical Allied Courses (License is not required but an advantage)
  • At least six months work experience in a Hospital/ Clinic/ Diagnostic Center/ Customer Service, but not required
  • Excellent written and verbal communication (clear and articulate)
  • Computer literate
  • Willing to undergo training for telemedicine program
  • Amenable working on shifting schedule, holidays and weekends
  • Fresh graduates are encouraged to apply

Primary Responsibilities

  • First to accept (receive) calls from patients and does proper triaging;
  • Handles customer inquiries or any non-medical concerns within various channels;
  • Identifies and assesses customers’ needs to achieve client satisfaction.

Apply Now!
jobs@medgatephilippines.com
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