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    • Coordinate referrals with medical providers.
    • Schedule appointments with our medical providers.
    • We pay a highly competitive salary and offer provider paid time…
    • View all Assist Health jobs - Philippines jobs - Call Center Representative jobs in Philippines
    • Salary Search: Radiology Scheduler / Call Center Agent (Remote - Philippines) salaries in Philippines
    • At least 3 years managing patient A/R and medical collections.
    • At least 3 years of medical billing experience with hands-on denial management and appeals.
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    • Answer phone calls, assist patients with inquiries, and determine if tele-urgent appointments are necessary.
    • Respond to emails, deliver messages to clinicians…
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    • Conduct outbound calls for appointment reminders, updates, and follow-up needs.
    • This person should be comfortable making outbound calls, tracking prior…
    • A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider,…
    • Experience working with a U.S.-based medical practice.
    • It is not a full medical billing or coding role.
    • Experience supporting a growing or high-volume medical…
    • The successful candidate will manage incoming calls, organize and process medical documentation (including faxes), and assist clients with administrative…
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    • Experience in Medical Information, Pharmacovigilance, Patient Support Programs, healthcare call centers, or related pharmaceutical industry roles preferred.
    • Background in a call center or high-call-volume operational role.
    • Comfortable handling payer calls and navigating payer portals.
    • Ensure first call resolution through problems solving and effective call handling.
    • Ensure first call resolution through problems solving and effective call…
    • Preferably College Graduate in Medical allied.
    • With knowledge in Healthcare Service is a plus.
    • Prior experience in customer service, patient support, call center operations, or healthcare front desk support.
    • Exceptional communication and call handling skills.
    • The Online Healthcare Professional is responsible for servicing the customers’ needs through the MedExpress…
    • Minimum 2 years of call center experience (healthcare call center experience strongly preferred).
    • The ideal candidate will have strong call center experience,…
    • Handle inbound and outbound patient calls professionally and empathetically.
    • College graduate of any medical allied course (required).

Job Post Details

Radiology Scheduler / Call Center Agent (Remote - Philippines) - job post

Assist Health
2.0 out of 5 stars
Philippines•Remote
PHP 35,000 a month

Job details

Pay

  • PHP 35,000 a month

Job type

  • Permanent
  • Full-time

Full job description

This is a 100% remote position open to candidates anywhere in the Philippines.

About Assist Health

Assist Health is a USA based healthcare provider bringing access to affordable healthcare Nationwide. We operate 3 medical programs which are ColonoscopyAssist, RadiologyAssist and LaboratoryAssist. Our programs have helped thousands of patients receive access to affordable healthcare each month.

We are looking to hire energetic people to join our customer service teams, people who are eager to build a long-term career with us. All of our jobs are full time. We pay a highly competitive salary and offer provider paid time off and paid holidays.

Job Requirements:

  • Provide exceptional customer service to our customers via phone.
  • Schedule appointments with our medical providers
  • Coordinate referrals with medical providers
  • Attend weekly team meetings and coordinate with coworkers to improve processes
  • Help customers navigate technical issues issues with our computer portals

Job Qualifications:

  • 5 years of English voice experience
  • 5 years of healthcare experience. Must be proficient at understanding diagnostic imaging orders and reports.
  • Extensive phone experience with US customers
  • Must have a college degree
  • Excellent English communication skills, written and verbal
  • Willing to work from home with a stable internet connection and windows computer
  • Excellent computer skills. Must be able to help customers navigate technical issues

Work From Home Equipment Requirements :
All candidates should have the following equipment

  • Windows computer with quad core processor and SSD drive (MAC not supported)
  • Dual monitor setup
  • Noise cancelling Headphones
  • Webcam
  • Hardwire internet connection 200mbps or greater

What we offer:

  • Supportive and collaborative environment
  • Paid time off, Paid Holiday and Annual Bonus
  • Remote work environment to promote a healthy work-life balance
  • Long term career with annual raises and promotions

Other:

  • This is a work from home / remote position.
  • Working hours for this position are : Monday to Friday 8am to 5pm US Central Standard Time
  • Salary is PHP 35,000. Eligible for Annual raises and Annual bonus.

Keywords :
Remote, Work From Home, WFH, Radiology, Imaging, Healthcare, Virtual Assistant, HVA, Radiology, Appointment Scheduling, Call Center, Phone, Support, Customer Service.

Job Types: Full-time, Permanent

Pay: Php35,000.00 per month

Benefits:

  • Paid training
  • Work from home

Application Question(s):

  • How many Years of Radiology Scheduling Experience do you have?

Work Location: Remote

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