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Bpo Travel Account jobs in Cubao

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    • HMO on the first day.
    • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
    • Regularly check the agency's TravelDesk email account.
    • As a Customer Service Representative for our travel agency, you will be responsible for ensuring…
    • Provide accurate information regarding travel policies and schedules.
    • Assist customers with flight, hotel, and travel reservations.
    • You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs.
    • Must be a Filipino citizen.
    • Remote (Metro Manila) | Direct Hire | Full-Time*.
    • This is a direct hire internal role (not agency or contract-based work) within Dragon Tax & Management…
    • Prepare invoices and reconcile billing with accounts receivables.
    • Handle documents, emails, and calls related to account processes.
    • Work on the provider side.
    • Provide accurate information about products, services, or accounts.
    • We are hiring Non-Voice Customer Service Representatives to handle customer inquiries…
    • Prepare invoices and reconcile billing with accounts receivables.
    • Handle documents, emails, and calls related to account processes.
    • Work on the provider side.
    • With Sales or Financial Experience.
    • Completed at least Senior High School or two (2) years of college education.
    • Paid training from day one.
    • Handle travel reservations and customer inquiries.
    • Provide accurate travel information and support.
    • Deliver excellent customer service while ensuring accurate…
    • Experience: Minimum of 2 years being a Project Manager, Shift Supervisor or Team Leader of a team doing *Transcription/Subtitling services or Language…
    • Travel account experience is an advantage.
    • Provide accurate information regarding travel policies and schedules.
    • Meet performance metrics and quality standards.
    • Shift: 6:00 AM – 2:00 PM (PH Time).
    • Work Setup: Onsite for the first 6 months, with potential work-from-home eligibility thereafter based on performance and…
    • 2 years+ related experience with order process and managing volume accounts required.
    • Manage customer web portals, including order uploads, routing, ASN…
    • Customer Service: Address customer inquiries and issues by identifying their needs, including questions about benefits, eligibility, and claims.

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Job Post Details

Travel Account Agent - Open for Newbies - Marikina - job post

Sapient BPO - Rizal
Marikina
PHP 18,000 - PHP 27,000 a month

Job details

Pay

  • PHP 18,000 - PHP 27,000 a month

Job type

  • Permanent
  • Fresh graduate
  • Full-time

Shift and schedule

  • Flextime

Location

Marikina

Full job description

What's in it for you?

  • Paid training
  • HMO on the first day
  • performance-based incentives
  • Allowance
  • Bonuses

Job Responsibilities:

  • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
  • Update and maintain accurate records of customer interactions, transactions, and order details in the system.
  • Stay updated on company policies, procedures, and services to provide accurate information to customers
  • Contribute to a positive and collaborative team environment.
  • Perform basic troubleshooting when necessary.

Job Qualifications:

  • High school graduates or equivalent, including college undergraduates.
  • Prior experience in a related field is desirable but not mandatory.
  • Able to work on-site..
  • Amenable to attending an on-site interview.

Pay: Php18,000.00 - Php27,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Flexible schedule
  • Flextime
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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