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    • Perform a variety of back office and administrative tasks for our clients.
    • Provide technical assistance to clients via chat and email.
    • View all Transec BPO Solutions jobs - Pasig jobs - Administrative Assistant jobs in Pasig
    • Salary Search: Email & Back Office Support salaries in Pasig
    • See popular questions & answers about Transec BPO Solutions
    • Coordinate with customers and internal or external parties when necessary.
    • This role involves reviewing and verifying information, handling assigned cases,…
    • BPO, customer service, or back-office experience is an advantage but not required.
    • Handle assigned cases and determine the appropriate action or resolution.
    • Back-office or data entry experience.
    • Excel or Google Sheets proficiency.
    • Hybrid work setup after the initial training period.
    • Bachelor’s degree in any program.
    • Identify emerging issues, concerns, or opportunities that may affect the client experience or process efficiency.
    • Keep orders moving with accuracy and care.
    • Assist with document tracking and back-office coordination.
    • Preferred: Relevant experience in medical encoding or administrative work.
    • Manage back-office mailbox requests, ensuring timely routing, prioritization, and resolution.
    • Provide operational and administrative support to the Credit…
    • Must have a degree in Business Course: Business Admin, Entrepreneurship, Marketing, Accountancy, Electrical Engineering, Electrical Technology.
    • Supporting a live chat or email support environment.
    • Experience with MS Office or Google Suite apps for documentation.
    • New hires are required to report onsite.
    • Experience with MS Office or Google Suite apps for documentation.
    • Familiarity with Helpshift/Zendesk or other CRM tools for seamless support.
    • At least 1 year of experience in data entry, data processing, back-office support, administrative support, or a similar role.
    • Experience with MS Office or Google Suite apps for documentation.
    • Familiarity with Helpshift/Zendesk or other CRM tools for seamless support.
    • College Graduate or College Level preferred.
    • Candidates with experience in sports betting, online gaming, payment operations, risk and fraud, or KYC…
    • You have at least 3 years experience in an administrative, customer service, or coordination role, ideally within healthcare, aged care, or a similar…
    • Willing to work night or graveyard shifts.
    • You’re a great fit if you have a high sense of urgency and proven track record in document verification.

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Job Post Details

Email & Back Office Support - job post

Transec BPO Solutions
4.6 out of 5 stars
Pasig
You must create an Indeed account before continuing to the company website to apply

Location

Pasig

Full job description

Job Objective
Essential Job Functions
Perform a variety of back office and administrative tasks for our clients.
Provide technical assistance to clients via chat and email.
Be our product advocate and educate customers on how to navigate through the software and drive efficient resolution to issues.
Skills & Qualifications
Bachelor’s degree in any field.
Minimum of 1 year experience in the BPO industry; handling an international technical account.
Good speaking and writing skills in English.
Willing to work on night shifts.
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