Assistant Property Manager - Mandarin speaking (AU)

ROLE OVERVIEW:

We are seeking a detail-oriented and proactive Assistant Property Manager (APM) to support an Australian real estate business using the AILO tool. The role involves assisting with maintenance, lease renewals, compliance, and tenant and owner communication, ensuring efficient operations and accurate record-keeping in line with Australian state legislation.

KEY RESPONSIBILITIES:

• Manage and coordinate property maintenance requests
• Liaise with tenants, owners, and trades to ensure timely completion of maintenance works
• Support end-to-end lease renewal processes, including preparing documentation and tenant onboarding
• Coordinate property inspections, including identifying routine inspections, scheduling, and calendar management
• Issue inspection notices in compliance with legal requirements
• Maintain clean and accurate data by conducting database scrubbing, updating records across systems
• Assist with organising and improving property management workflows
• Provide general administrative support to the property management team

QUALIFICATIONS:

• At least 1 year of experience in an assistant property management role, supporting Australian and/or New Zealand clients
• Familiarity with AILO or similar property management platforms (e.g., PropertyMe, Property Tree, Console Cloud) is an advantage
• Knowledge of Queensland property management legislation is preferred
• Strong written and verbal English communication skills
• High level of attention to detail and accuracy
• Excellent organisational and time management skills
• Ability to manage multiple systems while maintaining well-structured and accurate records
• Reliable internet connection and home office setup
• Can start ASAP.

Technical Requirements:

• Self-provided equipment
• Noise-canceling headset
• Fully functional webcam
• Computer with at least 1.5 GHz processor and at least 8GB RAM
• Main Internet Service Speed: at least 50 Mbps (cable connection)
• Backup Internet Service Speed: at least 25 Mbps

Pre-employment Requirements

• BIR as you are a contractor (Required to submit any contributions required by the government.)
• NBI or Police Clearance
• Government issued ID

Benefits:

• Discretionary bonus - not a 13th month pay.
• Referral Bonus - 70 AUD per successful hire (3rd mark with the client)
• Dedicated support person (CSM)
• Fun culture
• Support from HR, Tax, and other specialties
• 10 Paid Annual Leaves; 9 Paid Australian Holidays (ONLY regular employees); 1 Birthday Leave
• Company Outing (For tenured employees; 6 months)
• Paid Training
• 100% Work-From-Home

Job Type: Full-time

Pay: Php15,000.00 - Php35,000.00 per month

Benefits:

• Paid training
• Work from home

Application Question(s):

• Can you start ASAP?
• Are you willing to comply with BIR self-registration as part of the pre- employment process?

Experience:

• Australian real estate: 1 year (Required)
• Mandarin: 1 year (Required)
• Property Tree: 1 year (Required)
• Hostaway: 1 year (Required)

Work Location: Remote