Virtual Assistant – Employee Benefits Insurance

About Patra

Patra Corporation is the worldwide leader in insurance back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility processing, quality control and account audits, to operation centers in the US, India, and the Philippines.

INDUSTRY: Insurance
LOCATION: Eastwood, Libis
SALARY: Php27,000 - 33,000 + Benefits
WORK SCHEDULE: Must be amenable to work on Night shift

Core Duties

The Administrative Specialist will perform a variety of administrative tasks to support a US-based insurance company.

• Knows the Business
• Leads Others
• Accountable
• Team Player

Core Duties by Competency:

• Gain a deep understanding of Patra's business and the strategy.
• Participate in document management.
• Manage business communications to internal/external stakeholders.
• Other Administrative Specialist related tasks as required.

Leads Others

• Actively share knowledge and experience through data entry and processing.
• Demonstrates the ability to work well with Patra colleagues and clients and with external organizations.

Accountable

• Process insurance-related tasks.
• Event planning and coordination.
• Report generating and preparation.
• Domestic and international travel coordination.
• Complete expense reports and create presentations.
• Manage inbound and outbound calls.
• Schedule and manage Outlook calendars

Team Player

• Perform all duties with a level of integrity and honesty that represents Patra in a positive manner.
• College graduate or College Level
• 1-2 years administrative experience.
• Previous U.S. Employee Benefits knowledge desired.
• Experience with Employee Navigator and Ease systems preferred.
• English proficiency.
• The candidate needs to be well organized, self-motivated, highly detailed orientated.

BENEFITS:

• Competitive salary package
• Equipment is provided by the company
• Differentials will be paid for night shift and Philippine holiday work time.
• HMO card after 30 days of employment up to two eligible dependents.
• Life Insurance for both principal and dependents.
• Meal, utility and transportation allowance
• Philippine labor/overtime laws will be followed (if OT required)
• Government mandated benefits
• 12 days VL and 10 SL credits per annum. Office is closed during US-holidays

Working Conditions

• Work from Home.
• Physically able to work night shift.
• Minimum internet speed of 6 mbps download and 3 mbps upload; Directly connected into modem; No Satellite.
• Must have a back up internet connection

Job Type: Full-time

Pay: Php27,000.00 - Php33,000.00 per month

Benefits:

• Health insurance
• Life insurance

Application Question(s):

• Do you have experience in US Employee Benefits?
• Do you have experience in Employee Benefits Quoting and Employee Navigator?

Work Location: Remote