Job details
Job type
- Full-time
Shift and schedule
- Flextime
Location
Full job description
Work Setup & Schedule:
- Hybrid (Mon-Fri, 7:00AM – 4:00PM)
What you’ll be doing:
- Record daily financial transactions in Xero (payments, receipts, transfers)
- Maintain accurate transaction coding (with guidance where required)
- Ensure all financial data is up to date in real time
- Perform daily reconciliation of bank accounts
- Ensure Xero balances match actual bank balances
- Identify and escalate discrepancies immediately
- Monitor daily cash/float balances
- Record all movements (inflows and outflows) in real time
- Coordinate with internal bookkeeper on all transactions
- Flag low balances or risks proactively
- Enter supplier bills into Xero
- Ensure correct coding and documentation
- Submit for approval (no independent approvals)
- Maintain strict adherence to financial procedures
- Ensure no transactions are processed without proper recording
- Support audit-ready record keeping
- Act as the first point of contact for all member enquiries
- Respond to enquiries professionally within the same business day
- Resolve the majority of standard enquiries independently
- Process applications, updates, and general requests
- Manage redemption requests end-to-end
- Maintain accurate member records and logs
- Triage daily inbox and prioritise urgent tasks
- Track all open and completed items
- Ensure timely completion of all processing work
- Prepare daily summary reports including
- Enquiries received and resolved
- Transactions and redemptions processed
- Outstanding items and escalations
- Daily financial position (float balance)
- Escalate complex, sensitive, or policy-related matters
- Provide clear summaries when escalating issues
What will make you a great fit:
- Experience in bookkeeping or accounting (Xero preferred)
- Strong understanding of financial processes and reconciliation
- High attention to detail and accuracy
- Strong written communication skills
- Ability to manage multiple priorities
- Experience in customer service or member support roles
- Experience working remotely or with offshore teams
- Familiarity with structured operational processes and SOPs
- Highly organised and process-driven
- Strong attention to detail
- Proactive and responsive
- Professional and customer-focused
- Sound judgement and ability to escalate appropriately
What D&V Philippines can offer you:
D&V Philippines is a place where you can build and grow your
career because we invest in your training and development. You’ll
be a key player in our mission to deliver high-quality, cost-effective
finance and accounting services for CFOs and professional
services firms in Australia, Asia-Pacific, Europe, the United States,
and the United Kingdom.
You’ll also get to enjoy these perks on top of the essential
employee benefits:
- Competitive salary with non-taxable allowances
- Health and wellness benefits
- Vacation and sick leave credits
- Yearly company and employee performance bonuses
- Free meal during office days
- Parent-friendly office
- Training and certifications
- CPD Training Assistance and PRC license renewal reimbursement
- Year-round employee engagement activities
Our team is currently reviewing applications, and we will be in touch with you if we feel that your experience aligns with the needs of the role. Please be patient, as this process can take a little time.
Thank you again for your interest in joining our team. We wish you the best of luck!
Benefits:
- Company events
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
- Staff meals provided
- Work from home
Work Location: Hybrid remote in Makati