Retail CRM Specialist (Shopify)

RetailWise
Quezon City
PHP 50,000 - PHP 55,000 a month

Job details

Pay

  • PHP 50,000 - PHP 55,000 a month

Job type

  • Permanent
  • Full-time

Location

Quezon City

Full job description

Duties & Responsibilities:

  • Manage and execute CRM campaigns across email, SMS, and messaging platforms, including customer journey flows for onboarding, retention, and re-engagement.
  • Oversee daily CRM operations such as segmentation, database management, and automation, ensuring accurate and targeted communication.
  • Collaborate with internal teams to align campaigns with business initiatives and enhance customer experience across digital and in-store touchpoints.
  • Analyze campaign performance and customer data to drive insights, improve retention, and optimize conversion rates.

Qualifications:

  • Experience with Shopify is a must.
  • At least 2 years of experience in CRM, digital marketing, or eCommerce marketing
  • Hands-on experience with CRM or marketing automation tools (e.g., Klaviyo, Braze, HubSpot, or similar)
  • Proven experience in executing email and SMS campaigns end-to-end, including segmentation, setup, QA, and reporting
  • Bachelor's degree in Marketing, Advertising, Business, or a related field
  • Proficient in Excel and PowerPoint, with strong data interpretation skills
  • Excellent communication skills with a proactive and problem-solving mindset
  • Team-oriented with a strong interest in digital marketing trends and technologies

Pay: Php50,000.00 - Php55,000.00 per month

Benefits:

  • Company events
  • Employee discount
  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person