Restaurant Manager

Position Overview

The Restaurant Manager is responsible for overseeing the overall operations of the branch. This role ensures excellent customer service, high food quality standards, efficient team performance, cost control, and full compliance with company policies and government regulations. The Restaurant Manager leads the team in delivering a consistent, safe, and profitable restaurant operation.

Key Responsibilities1. Operations Management

• Oversee daily restaurant operations to ensure smooth workflow.
• Ensure compliance with standard operating procedures (SOPs).
• Monitor food preparation, service speed, and cleanliness.

2. Team Leadership and Supervision

• Supervise and support supervisors, kitchen staff, service crew, and cashiers.
• Conduct team briefings and regular performance monitoring.
• Foster teamwork, discipline, and accountability.

3. Customer Service Excellence

• Ensure high levels of customer satisfaction.
• Handle customer complaints professionally and implement corrective actions.
• Maintain a welcoming and customer-focused environment.

4. Sales and Profitability

• Monitor daily sales performance and identify opportunities for growth.
• Control food cost, wastage, labor cost, and operating expenses.
• Implement strategies to achieve sales targets.

5. Inventory and Supply Management

• Ensure accurate inventory monitoring and ordering.
• Prevent stock shortages and overstocking.
• Coordinate with the Commissary and suppliers.

6. Food Safety and Sanitation

• Ensure strict compliance with food safety standards and health regulations.
• Monitor cleanliness of dining area, kitchen, and storage areas.
• Enforce personal hygiene standards among employees.

7. Safety and Security

• Ensure safety of employees, customers, and company assets.
• Implement security protocols and incident reporting procedures.
• Coordinate with security personnel when necessary.

8. Reporting and Documentation

• Prepare daily, weekly, and monthly operational reports.
• Submit required reports to the Operations Manager or CEO.
• Document incidents, disciplinary actions, and operational concerns.

Job Types: Full-time, Permanent

Pay: Php25,000.00 - Php28,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Life insurance
• Opportunities for promotion

Experience:

• manager: 5 years (Required)

Work Location: In person