Telecollector

The Collection Officer shall direct and coordinates activities of co-workers, engaged in the credit and Collections functions with the goal of achieving all of the department’s performance expectations. Supervise co-workers engaged in conducting order hold administration and collection of delinquent customer accounts.

· Make Calls to Clients - Collections officers attempt to locate and contact clients, primarily over the phone, in order to talk with them about their debts. This includes calling customers at home, at work, and on their cellular phones.

· Negotiate Payment Schedules - Collections officers speak to customers to negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debt.

· Advise Customers - Collections officers advise customers on their various payment options. If no payment agreement can be reached, collections officers inform customers of further actions that may be taken to collect overdue debts.

· Maintain Customer Files - Collections officers keep customer files updated, recording times and dates that contact has been made and noting information that customers have received about their debt.

· Answer Phones -Collections officers answer incoming calls from customers and other individuals.

Job Types: Full-time, Permanent

Pay: Php20,000.00 - Php30,000.00 per hour

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Paid training

Work Location: In person