Virtual Assistant for US Insurance Agency - Nightshift (WFH)

About Patra

If you’re good at what you do, work anywhere. If you’re the best at what you do, come work at Patra! We are leading the way with work/life balance, providing Technology-Enabled Services to the insurance industry and we do this 100% remotely. Why wouldn’t you want to work from home in your slippers every day?

About this job

The Administrative Specialist will perform a variety of administrative tasks to support a high-level management team for a US based insurance company.

Patra Core Competencies:

• Knows the Business
• Leads Others
• Accountable
• Team Player

Core Duties by Competency:

Knows the Business

• Manages inbound/outbound calls
• Manages Outlook calendar and schedules
• Coordinates domestic and international travel
• Coordinates and plans events
• Generates and prepares reports
• Manages documents
• Enters and processes data
• Creates and edits presentations
• Prepares expense reports

Accountable

• Detail-oriented, Organizational skills
• Accurate data entry and typing skills

Team Player

• Business communications to internal/external stakeholders via email, phone, etc.
• Other job-related duties that may be assigned

Minimum Requirements

• College Graduate
• 1 – 2 years administrative experience/ BPO or call center experience
• Must live around Eastwood Libis Quezon City or nearby cities within
• Strong U.S. Commercial insurance knowledge, preferred
• Computer/Internet/Microsoft/time-management/Project management skills

Working Conditions

• Call center/Office environment; air-conditioned, all amenities available
• Minimum internet speed of 100 mbps download and upload; Directly connected into modem; No satellite

Work Standards

Interpersonal Skills:

• Demonstrates the ability to work well with Patra colleagues and clients and with external organizations:

Promotes Culture of Respect & Safety

• Demonstrates commitment to personal responsibility and value for safety and respect; Communicates concerns
• Uses and promotes safe respectful behaviors based on training and lessons learned

Subject to and expected to comply with all applicable Patra Corp policies and procedures

BENEFITS OF JOINING US

• Training is provided
• Equipment is provided
• HMO card after 30 days of employment (up to two eligible dependents)
• 13th month pay
• Life Insurance for both principal and dependents.
• Government mandated benefits
• Performance Bonus
• Differentials will be paid for night shift and Philippine holiday work time.
• Meal, utility and transportation allowance
• Philippine labor/overtime laws will be followed (if OT required)
• 12 days VL and 10 SL credits per annum
• Monday - Friday work schedule. Weekends off

Patra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees.

Job Type: Full-time

Pay: Php27,000.00 - Php33,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Work from home

Application Question(s):

• Do you have experience handling Commercial or Personal Lines Insurance?

Work Location: Remote