Sales Training Specialist + HMO + Other Benefits

Key Responsibilities

• Conduct new hire training, refresher training, sales upskilling sessions, and continuous learning programs
• Facilitate engaging classroom, virtual, or hybrid training sessions focused on sales performance and product knowledge
• Develop, update, and improve training materials, presentations, assessments, sales scripts, and process guides
• Monitor trainee performance and provide coaching, feedback, and performance support to improve sales effectiveness
• Evaluate training effectiveness through assessments, observations, conversion metrics, and KPI performance
• Collaborate with Operations, QA, HR, and Sales teams to align training programs with business and sales objectives
• Ensure trainees understand company policies, client processes, products, sales techniques, and compliance requirements
• Track attendance, training progress, and completion reports
• Identify performance and sales gaps, and recommend action plans for improvement
• Support nesting, transition, floor support, and post-training activities when needed
• Stay updated on process changes, sales strategies, tools, and industry best practices

Qualifications

• At least 1–2 years of experience as a Trainer, Learning Specialist, Coach, Sales Trainer, or related role
• Strong background in sales, outbound calling, lead generation, appointment setting, or customer acquisition
• Excellent English communication and presentation skills
• Experience facilitating classroom or virtual training sessions
• Excellent coaching, mentoring, and interpersonal skills
• Ability to simplify complex topics into easy-to-understand discussions
• Strong organizational and time management skills
• Experience handling sales KPIs, coaching, and performance improvement
• Proficient in Microsoft Office and presentation tools
• Amenable to work onsite, hybrid, or shifting schedules if required
• Bachelor’s degree in any field required

Good-to-Haves

• Experience in BPO, sales, customer service, lead generation, telco, SaaS, insurance, or healthcare accounts
• Background in outbound sales or sales-driven campaigns
• Knowledge of adult learning principles and training methodologies
• Experience creating training decks, e-learning modules, call guides, or SOP documentation
• Familiarity with LMS platforms, Google Workspace, Canva, CRM tools, or multimedia tools
• Background in QA, operations, sales coaching, or performance management
• Experience handling international accounts (US, UK, AU, etc.)
• Data analysis and reporting skills for sales and training performance metrics
• Certifications in training, facilitation, coaching, or sales are an advantage

Pay: Php28,000.00 - Php42,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Life insurance
• Pay raise
• Promotion to permanent employee

Work Location: In person