Provide timely feedback to the management team on agent trends, issues and needs.
Able to handle support calls for agents in a timely manner.
Work as 1st and 2nd level support for both
IT Operations and IT Develop. Monitor all helpdesk systems and tools, and take immediate action on all incoming…
Handle recruitment for the Philippines Office across hierarchy with high focus on IT/Technology Recruiting,Offshore Openings.
Handle end-to-end recruiting.
Technical documentation and using that documentation to assist in performing an impact analysis for internal projects and change management.
The purpose of the
IT Manager is to oversee and manage the IT department of FEBC Philippines. Lead in creating and implementing
IT Department plans and budget.
Perform basic configuration and maintain rack servers.
Monitor HPOpenview and Servicedesk globally.
Run batch processing accurately and in a timely manner.
Assists and manages the systems of other departments.
Extensive networking experience (Cisco, Linux) Linux server management experience is a must Experience in…
Working with the
IT Specialist – 1, assist in the development of a Document Management System (DMS) and Design Management Application (DMA).
3-4 years of Information Technology experience.
2+ years experience in support activities related to a primary operating system such as UNIX, Mainframe, Windows…
2+ years Microsoft office (Word and Excel) required.
1+ year experience in an office setting environment using computer and telephone as the primary instruments…
2-3 years experience in Perl and Korn shell scripting.
1-2 years experience in MySQL.
Lead and complete cross-functional projects.
Drive the engineering effort in a Agile rapid development team with technical expertise and with effective written…
Effectively act as the Single point of Contact (SPOC) between the Client, Operations team in Manila, and local
IT group in order to streamline efforts when it…
The person must learn and understand the relationships among the different systems the company uses in support of the
IT Asset Management function and pull the…
Reports to GISS Manager and provides service delivery report, analysis, interpretation and continual improvement plan regularly.
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