Work as 1st and 2nd level support for both
IT Operations and IT Develop. Monitor all helpdesk systems and tools, and take immediate action on all incoming…
Act as an escalation point for advanced or difficult help requests.
Record, track and document the Help Desk request problem-solving process, including all…
The purpose of the
IT Manager is to oversee and manage the IT department of FEBC Philippines. Lead in creating and implementing
IT Department plans and budget.
Responsible for entering time and expenses in PSA(Professional Service Automation) platform as
it occurs. Develop in-depth knowledge of the service catalog and…
Handle recruitment for the Philippines Office across hierarchy with high focus on IT/Technology Recruiting,Offshore Openings.
Handle end-to-end recruiting.
Skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook etc).
Understanding of Wholesale Financial Services.
Working with the
IT Specialist – 1, assist in the development of a Document Management System (DMS) and Design Management Application (DMA).
Assists and manages the systems of other departments.
Extensive networking experience (Cisco, Linux) Linux server management experience is a must Experience in…
Administer and maintain user and group security to company wide applications with a high degree of accuracy including: Processing of Requests, Service…
Managing all incoming calls, tickets and emails to the Workplace & Collaboration Services.
Performing 1 st /2 nd line support related tasks.
Working both independently and as part of a team to lead change and to mature existing process in line with industry best practice (by ensuring and utilizing…
At least 3 years experience in Networking.
3 years experience in UNIX/LINUX.
Experience in FTP/HTTP, or other file transfer protocol.
2+ years Microsoft office (Word and Excel) required.
1+ year experience in an office setting environment using computer and telephone as the primary instruments…
Design, implement and maintained enterprise class LAN, WAN and WLAN system.
Work with various groups and multiple vendors to understand business and application…
Provide technical leadership to team to achieve project goals for schedule & quality successfully.
Provide leadership in project management activities.
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