IT jobs in Cavite Export Processing Zone
Work as 1st and 2nd level support for both
IT Operations and IT Develop. Monitor all helpdesk systems and tools, and take immediate action on all incoming…
Implementation and management of new support offerings and/or initiatives.
5 – 7 years experience in
IT operations preferably in an IT technical support role.
Provide timely feedback to the management team on agent trends, issues and needs.
Able to handle support calls for agents in a timely manner.
Handle recruitment for the Philippines Office across hierarchy with high focus on IT/Technology Recruiting,.
Handle end-to-end recruiting.
IT Service Management team is a follow the sun team and is a key role in ICAP’s transformation to align to the strategic global direction.
Perform basic configuration and maintain rack servers.
Monitor HPOpenview and Servicedesk globally.
Run batch processing accurately and in a timely manner.
Provide technical leadership to team to achieve project goals for schedule & quality successfully.
Provide leadership in project management activities.
Prepare and distribute weekly communications to the
IT Governance support teams. Maintain basic updates in
IT Governance log file.
Assists and manages the systems of other departments.
Extensive networking experience (Cisco, Linux) Linux server management experience is a must Experience in…
2+ years Microsoft office (Word and Excel) required.
1+ year experience in an office setting environment using computer and telephone as the primary instruments…
Monitoring of Critical issues of the Logs from Servers and Network Devices.
Monitoring and review of changes on system folder of servers from non-.
Technical documentation and using that documentation to assist in performing an impact analysis for internal projects and change management.
Managing all incoming calls, tickets and emails to the Workplace & Collaboration Services.
Performing 1 st /2 nd line support related tasks.
Effectively act as the Single point of Contact (SPOC) between the Client, Operations team in Manila, and local
IT group in order to streamline efforts when it…
Design, implement and maintained enterprise class LAN, WAN and WLAN system.
Work with various groups and multiple vendors to understand business and application…
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