Responsible for Programming related tasks such as coding, testing and implementation.
Bachelors degree in IT, Engineering or equivalent.
Troubleshoot assigned incidents and provide resolution based on agreed OLA targets.
Troubleshoot functions involving: Firewall/VPN, LAN/WAN, File & Print,…
(a) Ability to work in a telnet tool, such as PUTTY, ATTACHMATE, or, HUMMINGBIRD EXCEED.
(b) Configure NAT, perform IP re-addressing activities.
Symantec NetBackup Appliance 7.x.
HDS AMS series (2100, 2300, 2500).
NetApp filer (FAS3140, FAS2240 and FAS3240).
Participate in 24/7 On-call support.
Adherence to corporate and organizational policies, procedures, core values, and our mission statements.
Responsible for successful batch jobs execution, batch…
Execute scripts during regression test cycles in accordance with the agreed scope and schedule.
Maintain and expand test automation suite using Selenium.
Provide real time support to client for faster resolution of cases.
Conduct researches on complex cases, validates all cases to be escalated to Backline and…
Maintain UNIX/Linux Operating System.
Create and maintain environment for running batch jobs associated with daily batch cycle and batch reporting subsystem.
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