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Call Center Hiring Without Experience jobs

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WFM Lead Scheduler new

  • 3-5+ years of experience working in a call center and/or transaction site.
  • Utilize call center tools to observe agents' actual state compared to scheduled state…

WFM Scheduling Analyst new

  • 1-2+ years of experience working in a call center and/or transaction site.
  • Utilize call center tools to observe agents' actual state compared to scheduled state…

Customer Service Representative

  • Meet the performance goals established for the position in the areas of: efficiency, call quality, customer satisfaction, first call resolution and attendance.

Customer Service Representatives (Clinical Support)

  • Meet the performance goals established for the position in the areas of: efficiency, call quality, customer satisfaction, first call resolution and attendance.

Experienced CSRs

  • Meet the performance goals established for the position in the areas of: efficiency, call quality, customer satisfaction, first call resolution and attendance.

Technology Support Manager

  • Answer and resolve inbound technical calls at a large corporate Service Desk, efficiently and professionally, in a high volume call center environment that…

Assistant Manager

  • You'll play a leadership role in a high volume, focus and performance driven call center where the goal is always to connect with members and enhance the…

Assistant Manager - Healthcare

  • You'll play a leadership role in a high volume, focus and performance driven call center where the goal is always to connect with members and enhance the…

Clinical Assistant Manager - USRN

  • At least 1 year experience as a Team Supervisor in a Call Center environment.
  • Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity…

Service Delivery Manager

  • In-depth understanding of call center performance metrics and measurements.
  • Knowledge of call center systems such as CMS, IEX, CTI and TCS.