Call Center jobs
Australian owned and operated company based in Victoria.
Specializes in providing energy saving solutions for businesses, offering free installation of a range…
Track and reports contact
center performance against objectives and goals, i.e., quality, call volume, customer satisfaction, etc. What you will be doing.
With good communication skills (English).
Can handle inquiries and customer complaint.
Can converse using English and Filipino language.
Successful candidates will be responsible for handling service support
calls, as well as promote and cross-sell value-added services to various customers.
Completed at least 2 yrs in college or Senior High School graduate.
Excellent communication and analytical skills.
Willingness to work on shifting schedule.
Aim to resolve issues on the first
call by being proactive. Handle and carefully respond to all customer inquiries via inbound
calls and email.
Typically requires a minimum of three years of experience in a
call center or customer service-related position in a service industry.
Minimum of 2 years of experience in the BPO/Call
center or Shared Services environment preferably with overseas markets (APAC, US, EMEA, etc.).
call center experience is of 1 year (inbound). Systems to track
calls, gathering information, and effectively resolving the issues or queries which.
Experience working in a
call center is a plus. Due to the organization’s global nature meetings,
calls, and emails may result in non-standard or extended…
College/University graduate preferably with previous related work experience in insurance/financial services or
call center industry. You are also expected to:
About PartnerHero: We work in the “outsourcing” industry but we couldn’t be further from your average “call center.”.
JOB TYPE: Full-time (40 hours per week).
Participating in cross-functional communications and meetings to support the specified unit and center.
Evaluates the results of the operation regularly and…
If you’re ready to find a fun and progressive new workplace to
call home, we would love for you to apply. PartnerHero helps some of the best startups in the…
Completed at least 2 years in college.
With at least 18 months BPO voice experience.
Able to handle inquiries, research problems, process transactions, and…
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