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Workforce Management Analyst I

Clark Freeport Zone
  • Prior call / contact center experience, 1 year minimum.
  • Checks attendance calls and voice mail.
  • Works with Force Desk supervisor to develop action plans to…

BPO Forecasting Manager

Clark Freeport Zone
PHP 35,000 - PHP 40,000 a month
  • Strong understanding of business requirements and call center operations capabilities.
  • Interface with call center leaders to understand the fast changing…

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