Call Center jobs
Aim to resolve issues on the first
call by being proactive. Aim to resolve issues on the first
call by being proactive.
call center tools and processes. Job Summary Accountable for the performance of the cluster.
Fully implement and audit TOPS.
At least 3 years in organization development with experience in facilitating training in supervisory capacity, preferably in a
call center environment.
Call center Experience / Outbound and Inbound experience preferred. Report ToVice President of Training.
Assure preparation of the instructional site.
At least 2 years of work experience in the related field is required for this position: Designing, developing modules/curricula for behavioral/motivational,…
call center tools and processes. Job Summary Responsible for direct supervision of 15-18 agents.
Can work under extreme pressure.
Ability to understand, analyze and report on
call center metrics. Work on special projects as needed Qualifications: Minimum 1 year
call center experience.
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