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Remote Support Engineer new

Makati Remote
  • Experience in a delivery center / support center environments.
  • Managing all incoming calls, tickets and emails to the Workplace & Collaboration Services.

US Recruiter new

  • May or may not have previous recruitment experience.
  • Must have the required language proficiency in English – both written and verbal.

IT Helpdesk new

  • 2-3 years call center customer service and/or I.T. experience.
  • Understanding of call flow and showing proper phone etiquette.
  • CS training certifications a plus.

IT Specialist new

  • At least Six (6) months working in a call center or BPO environment.
  • Handle recruitment for the Philippines Office across hierarchy with high focus on IT…

Senior Telecom Contact Center Engineer new

  • In-depth knowledge of call flow creation logic and migrations from legacy contact center solutions.
  • Desirable experience engineering and implementing all or…

IT Manager new

  • Provide onsite management of the IT service Desk Analysts (periodic training/ New Hire training and after hours or on call work as required; hardware and…

MySQL Database Administrator new

  • Perform on-call duties if required.
  • Standby: Standby, on-call and support of MySQL databases in terms of data upload and extraction.

Intermediate Customer Implementation Coordinator new

  • Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
  • Effectively guide customers in case resolution, and/or…

IT(CCST) Analyst new

  • Experience with call center technology.
  • Technical documentation and using that documentation to assist in performing an impact analysis for internal projects…

L2 Video conferencing Support Specialist new

  • Serves as Level 2/Escalation support for video network operations center (VNOC) support desk calls.
  • Willing to work shifting schedules, extended hours (as…

Technical Account Manager new

  • More than 2 years experience on contact (call) center / Systems/ Network administration / Technical support environment.
  • Available for 24×7 on-call support.

Team Lead new

  • Workforce management – ensures appropriate workforce is allocated to respond on any customer service call/request according to SLA or ERT (Expected Response…

Technical Helpdesk Supervisor new

  • 4 to 6 years technical and customer service experience, preferably in a call center or help desk environment.
  • Multiple site leadership a plus.

Senior Voice/ Data Network Analyst (QFINIT Analyst) new

  • 3+ years experience with application or infrastructure support.
  • 3+ years experience working with Call Center Technologies.
  • SQL Experience (Nice to have).

Technical Implementation Coordinator new

  • Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
  • Effectively guide customers in case resolution, and/or…

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