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Customer Experience Specialist - Non Voice

  • We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.
  • Your day will look like:

Part Time Customer Service Representative

  • We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.
  • A SNAPSHOT OF YOUR ROLE.

Admin Assistant

  • Outgoing phone calls to internal staff and external clients.
  • We’re an award-winning global outsourcer providing contact center and back office services on…

Consulting Coordinator

  • We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.

Quality Analyst

  • Conduct same call observation and frequently evaluate effectiveness of the Business Development Representatives.
  • Quality Analyst for High Velocity Sales Team.

Wholesale Provisioning Officer

  • Make outbound calls to client representatives to identify and resolve provisioning concerns.
  • Has worked within a call centre environment within the…

Sales Manager new

  • A structured and strategic approach to call planning, networking and presentations.
  • Judgement: Make wise judgement calls, putting the team and business at heart…

Onboarding Specialist

  • We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.
  • 5% travel may be required.

Wholesale Service Assurance Analyst

  • Has worked within a call centre environment within the Telecommunications industry.
  • We’re an award-winning global outsourcer providing contact center and back…

Senior Sales Trainer

  • A minimum of 3 to 5 years instructing in an adult learning environment preferably in the call center, IT or related industry.
  • A SNAPSHOT OF YOUR ROLE.

Sales Reports Analyst

  • Proactively identify and analyze trends in call center performance data.
  • Extensively familiar with call center software applications i.e. Genesys, dialer, etc.

Sales Representative

  • Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills,…

Business Development Representative

  • Perform outbound customer calls to promote and sell a product or service.
  • We’re an award-winning global outsourcer providing contact center and back office…

Account Sales Executive

  • Schedule follow-up appointments with our Technical Sales Engineer and ongoing calls to secure agreements.
  • We’re an award-winning global outsourcer providing…

Senior Data Analyst

  • Assist in the resolution of customer escalations, through call identification/tracing.
  • We’re an award-winning global outsourcer providing contact center and…

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