Client Success Partner

Client Success Partner

(Talent Research and Insights)

Are you passionate about uncovering valuable insights and translating them into strategies that drive client success? Are you ready to join a dynamic team that values innovation, collaboration, and delivering exceptional customer experiences? If so, we have the perfect opportunity for you!

We are seeking a talented and enthusiastic Client Success Parner to join our growing team. In this role, you will be responsible for ensuring client satisfaction and success through the utilization of research-driven insights. You'll collaborate cross-functionally to integrate research-driven solutions, ensuring alignment with client objectives and delivering exceptional value.

At TalentView, we believe in empowering our employees to reach their full potential. We are committed to providing a work environment that fosters growth, embraces limitless possibilities, and encourages collaboration at every level. Join our team and embark on a journey where your professional development is a top priority, where your achievements know no bounds, and where teamwork and collaboration are the driving forces behind our success.

Here's what you can expect as you drive change and innovation at TalentView:

Grow with Leaders

We are proud to have a team of exceptional leaders who are passionate about mentoring and nurturing talent. When you join our team, you'll have the opportunity to learn from the best in the industry, gain invaluable insights, and develop the skills needed to propel your career forward. We believe in investing in our employees' growth and providing the guidance and support necessary for you to excel and achieve your professional goals.

Achieve with No Limits

We believe that the only limits to your success are the ones you set for yourself. We encourage our employees to dream big, think outside the box, and strive for greatness. We provide a platform for you to unleash your potential, take on new challenges, and achieve remarkable results. With a culture that celebrates innovation and rewards exceptional performance, you'll have the opportunity to make a significant impact and take your career to new heights.

Work with Collaboration

Collaboration is at the heart of everything we do. We believe that the best results are achieved when diverse minds come together, share ideas, and work towards a common goal. As part of our team, you'll have the opportunity to collaborate with talented individuals from various backgrounds, bringing different perspectives and expertise to the table. Through teamwork, open communication, and a supportive work environment, you'll have the resources and encouragement needed to turn ideas into reality and drive meaningful outcomes.

DUTIES AND RESPONSIBILITIES:

• Community Management: Develop and maintain strong relationships with clients, understanding their needs and goals. Prepares proposals that reflect the needs of the prospective client to close accounts. Facilitate renewal of accounts and solutions upselling from calls, presentation meetings, negotiation and contract closing. Participate in networking events that can increase awareness of TalentView and its solutions. Align with the marketing team on external communications and events
• Account Management: Create growth strategies to expand services or cross-sell solutions from other TalentView towers. Work with the marketing team to develop client documents that are aligned to the TalentView brand. Coordinate projects in cases where external partners are tapped to work with TalentView. As part of a stretch role, learn sales techniques leading to a business development role
• Analysis and Reporting: Conduct in-depth analysis of research data, prepare comprehensive reports, and present findings to clients, identifying opportunities for improvement. Provide training and ongoing support to clients in utilizing research tools and interpreting insights.

JOB REQUIREMENTS:

• Educational background: BA/BS degree required, or other relevant advanced degree preferred
• Technical skills required: MS Office suites (Word, Excel, and Powerpoint)
• Excellent written and oral communication, negotiation, customer-focused, sales, presentation
• Proactive, self-motivated, and able to multitask in a fast-paced environment.
• Strong interpersonal skills and the ability to build and maintain relationships with cross-functional teams.

Join our team and embark on an exciting journey where you can unleash your creativity, make a meaningful impact, and be part of a collaborative and supportive work environment. If you're ready to take the lead in content production and customer success, we can't wait to hear from you!

To apply, please submit your resume to careers@talentview.com

Note: This job description is intended to provide a general overview of the position and does not encompass all the tasks, duties, and responsibilities associated with it.

Job Type: Full-time

Benefits:

• Company events
• Flexible schedule
• Flextime
• Health insurance
• Paid training
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• 13th month salary
• Overtime pay
• Quarterly bonus

Work Location: In person