Client Success Partner
Location
Full job description
Client Success Partner
(Talent Attraction)
Are you passionate about uncovering valuable insights and translating them into strategies that drive client success? Are you ready to join a dynamic team that values innovation, collaboration, and delivering exceptional customer experiences? If so, we have the perfect opportunity for you!
We are seeking a talented and enthusiastic Client Success Partner to join our growing team. In this role, you will be responsible for ensuring client satisfaction and success through the utilization of research-driven insights. You'll collaborate cross-functionally to integrate research-driven solutions, ensuring alignment with client objectives and delivering exceptional value.
At TalentView, we believe in empowering our employees to reach their full potential. We are committed to providing a work environment that fosters growth, embraces limitless possibilities, and encourages collaboration at every level. Join our team and embark on a journey where your professional development is a top priority, where your achievements know no bounds, and where teamwork and collaboration are the driving forces behind our success.
Here's what you can expect as you drive change and innovation at TalentView:
Grow with Leaders
We are proud to have a team of exceptional leaders who are passionate about mentoring and nurturing talent. When you join our team, you'll have the opportunity to learn from the best in the industry, gain invaluable insights, and develop the skills needed to propel your career forward. We believe in investing in our employees' growth and providing the guidance and support necessary for you to excel and achieve your professional goals.
Achieve with No Limits
We believe that the only limits to your success are the ones you set for yourself. We encourage our employees to dream big, think outside the box, and strive for greatness. We provide a platform for you to unleash your potential, take on new challenges, and achieve remarkable results. With a culture that celebrates innovation and rewards exceptional performance, you'll have the opportunity to make a significant impact and take your career to new heights.
Work with Collaboration
Collaboration is at the heart of everything we do. We believe that the best results are achieved when diverse minds come together, share ideas, and work towards a common goal. As part of our team, you'll have the opportunity to collaborate with talented individuals from various backgrounds, bringing different perspectives and expertise to the table. Through teamwork, open communication, and a supportive work environment, you'll have the resources and encouragement needed to turn ideas into reality and drive meaningful outcomes.
DUTIES AND RESPONSIBILITIES:
- Integrated Employer Branding Communications Strategy and Execution: Conceptualize social media campaigns that are aligned to customer value propositions and goals. Align internal programs from clients to the entire talent attraction approach to deliver a consistent message. Provide QA and insights to Analytics reports for customers
- Company Brand and Global Marketing: Ensure proper use and implementation of company brands across all facets of the business. Secure all required copyrights and ownership of media, channels, and other assets.
- Performance Analytics & Competitor Analysis: Monitor social media performance of Employer Branding Activation clients and formulate insights and recommendations to improve strategies. Review social media activities of clients’ competitors and develop a strategic content plan. Present findings to stakeholders and recommend actionable strategies based on data.
- Social Media Buying and Planning: Develop and execute strategic media plans to align with client objectives and target audience preferences. Research and evaluate media platforms to identify the best channels for campaigns, ensuring maximum reach and engagement. Collaborate with creative teams to ensure ad content aligns with the media plan. Stay updated on industry trends and new opportunities in digital and traditional media.
JOB REQUIREMENTS:
- Educational background: BA/BS degree required, or other relevant advanced degree preferred
- Technical skills required: MS Office suites (Social Media Management, Media Planning, Data Analytics, Client Relationship Building, MS Office/Gsuite- Word, Excel, and Powerpoint)
- Excellent written and oral communication, negotiation, customer-focused, presentation skills
- Proactive, self-motivated, and able to multitask in a fast-paced environment.
- Strong interpersonal skills and the ability to build and maintain relationships with cross-functional teams.
Join our team and embark on an exciting journey where you can unleash your creativity, make a meaningful impact, and be part of a collaborative and supportive work environment. If you're ready to take the lead in content production and customer success, we can't wait to hear from you!
To apply, please submit your resume to careers@talentview.com
Note: This job description is intended to provide a general overview of the position and does not encompass all the tasks, duties, and responsibilities associated with it.
Job Type: Full-time
Benefits:
- Company events
- Flexible schedule
- Health insurance
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
- Quarterly bonus
Work Location: In person