BACK OFFICE (NON-VOICE/VOICE) - Hotel Booking - WEEKENDS OFF

For regular employees, we offer an industry-leading benefits package that includes:

• Competitive Salary
• Opportunity for rapid career growth for Top Performers
• HMO with 2 free beneficiaries on Day One
• Shift Schedule (Day shift/Mid shift/Night shift)
• Pioneer, Non-voice, and Easy Accounts Available
• Free Coffee and Biscuits in the office
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:

• Follow standard operations and procedures.
• Recognize and escalate priority problems in accordance with Client standards.
• Ensure one call resolution prioritizing customer satisfaction.
• Perform basic troubleshooting when necessary.

Qualifications:

• With or without BPO Experience
• At least High School Graduate (Old curriculum) / ALS Graduate
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Job Type: Full-time

Pay: Up to Php28,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Day shift
• Night shift

Supplemental Pay:

• 13th month salary
• Bonus pay
• Commission pay
• Overtime pay
• Performance bonus
• Yearly bonus

Language:

• English (Preferred)