home based, virtual assistant jobs in Cebu City

• Job Title: Virtual Assistant – Home Care Staffing & Administrative Support
• Company:
• MCO Homecare Services LLC
• Location:Remote / Work From Home
• Pay: Starting at $4.03 USD per hour
• Schedule: Must be available to work during U.S. Eastern Time business hours

About MCO Homecare Services LLC

• MCO Homecare Services LLC is a growing home care agency providing compassionate care and support to seniors and individuals with disabilities. We are looking for a dependable, organized, and detail-oriented Virtual Assistant to support our daily operations, caregiver hiring, staffing, communication, and administrative tasks.

Application Process: Qualified applicants may be asked to complete a short skills assessment and participate in a virtual interview before a hiring decision is made.

Position Summary
The Virtual Assistant will help with caregiver recruitment, applicant follow-up, scheduling, document tracking, phone calls, emails, text messages, and other administrative duties. This position requires strong English communication skills, attention to detail, professionalism, and the ability to follow instructions carefully.

Main Responsibilities

• Call, email, and text applicants, caregivers, clients, and staff as assigned.
• Assist with caregiver recruitment, hiring follow-up, and interview scheduling.
• Schedule caregiver orientations, skills tests, assessments, and follow-up appointments.
• Track caregiver documents and send expiration reminders for items such as TB tests, CPR, IDs, licenses, training, and other required documents.
• Help update caregiver files and maintain accurate records.
• Send caregiver reminders and follow-up messages.
• Assist with open case staffing by contacting appropriate caregivers based on location, availability, role, and case needs.
• Answer incoming calls professionally and take clear messages.
• Follow up with potential clients or referral leads as assigned.
• Help coordinate background check instructions and follow-up.
• Assist with caregiver training reminders and documentation.
• Enter, update, and organize information in company systems.
• Follow company policies, procedures, and confidentiality requirements.
• Complete other administrative tasks as assigned.

Required Qualifications

• At least 1 year of experience as a Virtual Assistant, administrative assistant, recruiter, staffing assistant, customer service representative, or similar role.
• Strong written and spoken English communication skills.
• Ability to make phone calls, send professional emails, and send text messages clearly.
• Highly organized and detail-oriented.
• Able to follow step-by-step processes and instructions.
• Comfortable using email, Google Workspace, online forms, spreadsheets, and other web-based systems.
• Reliable internet connection, working computer, headset, and quiet work area.
• Must be dependable, responsive, and able to meet deadlines.
• Must be available during U.S. Eastern Time business hours.
• Must be willing to stay overtime for emergencies and urgent needs.

Preferred Experience

• Experience working with a home care agency, healthcare company, staffing agency, or recruiting department.
• Experience with caregiver recruitment or applicant follow-up.
• Experience with scheduling, document tracking, and compliance reminders.
• Experience using systems such as WellSky, Indeed, Google Workspace, QuickBooks, AdobeSign, or similar platforms is a plus.

Important Skills Needed

• Professional phone etiquette
• Clear written communication
• Strong attention to detail
• Good time management
• Ability to prioritize urgent tasks
• Confidentiality and professionalism
• Problem-solving skills
• Ability to work independently after training

This Role Is a Good Fit For Someone Who:

• Is dependable and follows instructions carefully.
• Can communicate professionally with caregivers, applicants, clients, and staff.
• Is comfortable making calls and sending follow-up messages.
• Can keep documents, schedules, and applicant information organized.
• Understands the importance of accuracy, privacy, and professionalism in a home care setting.

Job Type: Part-time

Pay: From Php231.53 per hour

Benefits:

• Flexible schedule
• Promotion to permanent employee
• Work from home

Application Question(s):

• Are you available to work during U.S. Eastern Time business hours?
• Which city and country do you currently live in?
• How many years of experience do you have as a Virtual Assistant, Administrative Assistant, Recruiter, Staffing Coordinator, or similar role?
• Have you worked for a home care agency, healthcare company, staffing agency, or recruiting company?
• Are you comfortable making phone calls to applicants, caregivers, clients, and referral sources?
• Are you comfortable sending professional emails and text messages throughout the day?
• Are you willing to complete a short skills assessment if selected for an interview?
• Briefly describe your experience with recruiting, staffing, scheduling, or administrative support.
• What software or systems have you used? (Indeed, Google Workspace, Microsoft Office, CRMs, WellSky, QuickBooks, AdobeSign, etc.)
• What is your internet speed? (Upload a screenshot if requested during the interview.)
• If a caregiver called out one hour before a client's shift, what steps would you take?
• Do you have the ability to multi-task?
• To confirm that you carefully read this job posting, please type the words "Caring Truly Heals" at the beginning of your answer.

Language:

• Fluent English (Required)

License/Certification:

• High School Diploma (Required)

Work Location: Remote