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As an Immigration Analyst, you will play a key role in supporting clients through all stages of the immigration process. You will be responsible for managing end-to-end case workflows, ensuring compliance with immigration regulations, and delivering a high standard of service in a fast-paced, detail-oriented environment.

Duties:

• Act as the main point of contact for clients requiring immigration support, providing advice on procedures, timelines, and potential challenges.
• Manage the full lifecycle of immigration matters, including work authorisation and visa applications, from case initiation through to post-lodgement follow-up.
• Prepare, collate, and review immigration forms and supporting documentation to ensure accuracy, completeness, and compliance with current regulations.
• Submit visa and work permit applications to government agencies and authorities on behalf of clients.
• Monitor regulatory updates and changes; interpret and apply immigration legislation to mitigate compliance risks for clients.
• Respond promptly and professionally to client inquiries, concerns, and feedback, maintaining strong and positive relationships with all stakeholders.
• Communicate and coordinate effectively with internal teams, government officials, consulates, embassies, and other external bodies to ensure smooth case processing.
• Instruct and coordinate with internal operations teams (e.g., ANZ Operations) regarding case management tasks such as initiation, lodgement, and billing.
• Generate clear, well-organized written communications and documentation that require minimal edits.
• Record, track, and update all relevant case data and milestones using the firm’s case management system, including delays, billing details, and post-lodgement requirements.
• Identify and escalate potential risks or issues that may affect application outcomes in a timely manner.
• Proactively follow defined procedures and timelines to ensure timely completion of tasks and compliance with regulatory and operational standards.
• Contribute to the improvement and implementation of firm processes and policies to support operational excellence.

Key Responsibilities:

• Manage end-to-end processing of Australian visa applications, including:
• Subclass 482 (TSS), 407, 491, 190, 189, 400, 186, and 494
• Partner visas
• Ensure compliance with Labour Market Testing (LMT) requirements
• Facilitate skills assessments (OSAP, TRA, MSA, VETASSESS) and RPL applications
• Prepare and lodge SBS nominations and support employer sponsorships
• Handle citizenship conferrals and return resident visa applications

Qualifications:

• 2 to 3 years’ experience in immigration caseworker and has excellent administrative experience in firm
• Experience in Immigration Paralegal (PH or AU) is highly desirable
• Educational attainment: preferably with legal background such as Political Science or Legal Management
• Graduate in the area of legal studies is highly desirable
• Excellent written and verbal communication skills
• Resourceful with client focused mindset and a team player.
• Proficient with technology and use of technology applications are recommended.
• Able to get work done independently and within a team environment
• Demonstrated ability in learning new applications quickly and work with tight deadlines if necessary
• Keen to details is a must.
• Any CRM experience will be ideal

TECHNICAL REQUIREMENTS (MUST HAVE)

• Has own equipment (Laptop or Desktop) at least core i3 or i5 and a back-up equipment
• Stable internet connection (at least 50 to 100 mbps upload and download)
• Conducive home-office work set-up and noise canceling headset.

Benefits and Incentives

• Permanent Remote Work from home set up
• Performance Appraisal and Increase and Bonus (Merit based after 6 months to 1 year)
• Paid Time off
• Independent contractor Set up (Remote/ Work from home)
• Performance bonus

Pay: Php35,000.00 - Php63,000.00 per month

Benefits:

• Company events
• Opportunities for promotion
• Pay raise
• Work from home

Work Location: Remote