Xerox Travel Consultant monthly salaries in the Philippines
Salary estimated from 4 employee, user, and past and present job advertisement on Indeed in the past 36 months.
Php 22,000 per month
17% Above national average
Reviews about Salary & Benefits for Travel Consultant in Xerox
Inbound Call Center /Prison
I have been working at Xerox since November at their Inbound Call Center in Kent. The day of hire the recruiter told me that the pay starts off at 10.50 an hour which was only during training. Once on the production floor the pay automatically goes up to 13.50. Well once we got on the floor the truth was 10.50 was our base pay. The 13.50 is based on your RBC's as in you call time and sales. In actuality we are a service call center not sales so you rare make a sale. They only allow you to clock in 5 minutes prior to scheduled time and expect you to be on the phone in ready mode at the actual scheduled time. There are at least seven tools that have to be open a during the transactions they have a technical malfunction or it doesnt register your password .They dont want you to have your phone on the production floor or its a automatic termination. You only two ten minute breaks and 30 minute lunch break. They monitor your phone activity 24/7 as in they force you to be consistently in ready mode. The communication with the supervisor is through a chat room where everyone can see you requesting for rest room breaks and etc. They grade you each week on your phone call about what you missed according to the script that they give you in training. Not allowed to have your personal items at your desk due to the " Clean Desk Policy" so you have to put it in the locker or leave in vehicle. Management acts like they are drill instructors they constantly walks around to see what each employee is doing at there computer .They have alot of rules that I dont agree with along with showing favorites - more...
Can earn free cruises, employee wiling to help, laid back, business casual, guaranteed 40 hr per week
Short Breaks, too strict, stupid rules, dishonest about pay and benefits
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