WEBHELP
2.9 out of 5 stars.
Write a review

WEBHELP Employee Reviews

Review this company
Job Title
All
Location
All

Ratings by category

2.7Work-Life Balance

Search reviews

Sort by

HelpfulnessRatingDate
Showing all 3,071 reviews

Having fun while making money

Indeed Featured review

The most useful review selected by Indeed
Work is the best time of our day. I spend 8 hours a day in a place where I interact, I work constructively together with a focused team who knows how to produce results. Everybody is happy and people have fun working together.

Pros

Free lunch.

Cons

No cons
Was this review helpful?

Terrible

The worst place ever, the place would be better run by monkeys. Working 12 hour shifts and then they constantly change your campaign with no notice and your expected to get on with it with no hesitation. They also do not take any feedback they will ignore anything you try to raise as an issue. The most horrible managers I have ever came across also

Pros

Nothing
Was this review helpful?

Buena empresa para crecer

Es una empresa preocupada por sus colaboradores, los sueldos bilingües son bien pagados y ofrecen Part time si no puedes trabajar las 10 hrs. Hay oportunidades de crecimiento y buenas prestaciones.
Was this review helpful?

Hated my days there

It's a good start to build your call center experience because they do not require any previous experience just your Matric certificate but you have to mentally prepare yourself to be stressed out and drained.

Pros

Unlimited GP

Cons

Discrimination, no work ethics and no support at all for their employees.
Was this review helpful?

No comments

Very good company in many ways, helps you to stay motivated and engaged. Your opinion is listened to and I have always been passionate to go to work. Great colleagues and culture.
Was this review helpful?

Rate your recent company

Share your experience to help others

Sözüne güvenilmeyen, profesyonellikten uzak bir firma

Bu çağrı merkeziyle ilgili indeed ve google reviews üstünde pek çok olumsuz yorum vardı. ben de inanmamıştım. Yaşadığım sıkıntılar:1-iş görüşmesi yaptığımızda bana asla satış yapmayacağım söylendi2- işe girdiğimde ise satış grubuna dahil olduğumu gördüm. konuyu insan kaynaklarına sormak istedim ama ne mailime ne de telefonlarıma cevap verdiler.3-süresiz iş sözleşmesi demişlerdi ama işe başladığımızda sözleşmeleri görebildik. orada da ne aldığımız eğitimin iş tanımı ne de süresiz sözleşme ibaresi vardı. 5 aylıkmış, performansa göre devam edilecekmiş ya da edilmeyecekmiş. işe girerken neden insanlara bu bilgiyi vermiyorsunuz?4-bir eğitim veriliyor, bu eğitim sonunda da sınava tabi tutuluyorsunuz, geçemezseniz işten çıkarılıyorsunuz, bunu da o aşamada öğreniyorsunuz. 2 hafta sonra yabancı dilin yeterli değil diyip benim gibi birkaç kişiyi çıkardılar. İşe girerken yabancı dilde mülakat yapıyorlar, ana dili olan kadınla konuşuyorsunuz, mülakatı geçtim. 2 hafta çalıştım dilimin yeterli olmadığını söylediler. Ana dili olan kadın kötü olduğumu anlamadı mı?5-işten ilk 5 ay içinde siz çıkarsanız 2500 tl geri ödemeniz isteniyor.6-vpn ile bağlanıyorsunuz, 2 gün üst üste bağlamazsınız, işten çıkarılıyorsunuz.7-işe girdiğiniz andan itibaren, sürekli olarak şunu yaparsanız ''sözleşmeniz feshedilir'', bunu yaparsanız ''sözleşmeniz feshedilir'' tarzı mail alıyorsunuz.Tamamen insanı köle gibi kullanan yabancılara her saat başı 5 dk mola hakkı tanırken, Türklere yarım saat öğle arası, gün içinde de 2 kere 10 dk mola hakkı tanımışlar. işe görüşmesinde x markasının ürünlerini kullanmamam - 
Was this review helpful?

Finger Weg!!!

Korruptionsdelikte die man am besten nicht mitbekommen sollte, was und wie alles gemanaged wird im Hintergrund, auch der höchste Anwalt würde nicht ausreichen zu helfen.Gesetzlosigkeit bis geht nicht mehr...

Pros

???

Cons

Katastrophal
Was this review helpful?

Dont Bother

Spent a year working there in a job with uncapped bonus structure and pay day was the worst day for everyone. You kept track of all your sales and additions and deductions and you would get paid whatever by management. I should have been paid thousands per month in bonuses and only ended up getting a couple of hundred. i got deducted 50% one time for not being in and not ringing in and i had been in that day and had sales to prove it. raised it with manager he raised it with payroll 4 months later i gave up chasing.

Pros

Made some friends

Cons

never got paid properly
Was this review helpful?

Environnement de travail agréable

L'environnement de travail est agréable mais le salaire ne permet pas un niveau de vie descent

Pros

Repas gratuit, bonne ambiance

Cons

Petit salaire, heures de travail
Was this review helpful?

Bonitamente falso

Sinceramente, cuando entras todo es felicidad en la capacitación, pero cuando entras al campo laboral (por lo menos para la campaña de at&y) es una cosa insoportable, hay poca gente y mucha demanda. No lo recomiendo.
Was this review helpful?

Not bad

Not bad It’s a cool place to work and managers are always ready to help but the systems are slow and that makes the job more stressful .. Salary is fair
Was this review helpful?

Unstable

The environment is great, but the pay is poor and so is their organization. Very unstable. You might get terminated or changed from one project to another.
Was this review helpful?

A fuir

Cette entreprise est faites pour des gens qui ont le mental, sinon nul n’y aller pas
Was this review helpful?

Good

the job is really good its all about calling and asking questions depending on what project you are given and then telling customers questions and that is it really. but i do not like the target is pressure and won't gurantee you a job at the end if you don't hit the targets
Was this review helpful?

Most supportive work place

I have worked with the company for almost 7 years.In this time I have progressed from advisor and now recruitment consultant, I’ve been supported in both the operations and in recruitment.I believe if you come in get your head down and get on with your job then you will do well.There is loads of progressional routes and this is down to the individual what road they want to take in the business. I love my job and have an amazing team and managers who would do anything for you.

Pros

Great colleagues, hours

Cons

None
Was this review helpful?

Pire experience de toute ma vie

Mépris des employés, du droit du travail. Mensonges et menaces sont le lot quotidien des conseillers qui sont une variable d'ajustement aux yeux des RH.Aucune vraie évolution possible malgré des résultats plus que satisfaisants. Salaire minable, aucun avantage (absence de Ce, pas de ticket restaurant, etc)Bref, FUYEZ !!!!
Was this review helpful?

Ridiculous company to work for

Pay always incorrect, lack of communication and accused of scaremongering. Given a final written warning because of being off due to sickness. That’s just a few of the issues I’ve got. I’ll be leaving immediately! Don’t bother working here because you’ll end up going mad.
Was this review helpful?

Horrible

Horrible place to work. Long hours, management will moan that you take to long on a personal break when the toilets are at the other side of the building. If you take more than an 8 minute toilet break in total throughout the day you will get investigated. So that’s two four minute toilet breaks.Management are bullies and they do get friendly with one particular manager to work their way up, if you know what I mean.
Was this review helpful?

Worst company I've worked for

Next to bo support given, no flexibility, was denied holidays booked through recruitment stage after being told they were guaranteed off due to being booked before joining the company, nowhere near enough training given before going live, watching a few slideshows and watching one person take a couple of calls does not prepare you to go live in the slightest, far too much pressure put on in the first few days, pressured into forcing extra sales onto customers, penalised for customers calling to cancel, systems constantly crashing while taking calls making you seem like you don't know what you're doing, didn't even receive my last month's pay and can't even get through to anyone to speak to about it!
Was this review helpful?

Environnement de travail agréable

Être à l’aise en appel téléphonique, environnement agréable.
Was this review helpful?

Unbelievably mind bending

Worked for Webhelp for nearly 5 years on collections. Only had 2 decent managers. You would get treated like a school kid at times, if you spoke up nothing would really change. The job was easy and enjoyable but the processes and client expectations did not match reality which made it hard and stressful and you would constantly get management pressure, policy’s and procedures never matched what we was given, too much change not enough communication and too many gray areas.The customer would be happy but the client would not. Money was good but save your sanity and get a real people job that puts customers and colleagues first. Avoid like the plague

Pros

Colleagues and pay

Cons

Management and in real exspectationd
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at WEBHELP. Our community is ready to answer.Ask a Question

Overall rating

Based on 3,071 reviews

Ratings by category

2.7 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Salary / Benefits
2.7 out of 5 stars for Job Security/Advancement
2.6 out of 5 stars for Management
2.8 out of 5 stars for Culture
  • Companies
  • WEBHELP
  • Employee Reviews
Tell us how to improve this page
What would you add or change?