Walmart Employee Reviews for Customer Service Representative
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Customer Service Representative3 reviews
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Philippines3 reviews
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Tough Company
Customer Service Representative (Former Employee) - Iloilo City, Probinsya sang Iloilo - April 4, 2018
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The most useful review selected by IndeediQor, as a whole is a good company. Since it's a BPO, of course, they have the usual BPO KPI and KPOs. They have AHT and other targets to hit. The hardest part of the job is to deal with hard-headed costumers, but the most enjoyable part is when you get to be with your teammates.
Pros
Salary
Cons
n/a
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The workplace is well maintained and employee friendly.
CSR (Former Employee) - Iloilo City - January 27, 2021
A workplace should be employee friendly and a fun place to work. Even if it is a seasonal account yet the company extends continuation of work based on performance.
Pros
Performance incentives
Cons
None
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It was good when it comes to managing. It was fun and most of the employee are friendly. highly skilled and meticulous company with a superb record of
Customer Service Representative (Former Employee) - Iloilo City, Probinsya sang Iloilo - January 3, 2018
It was good when it comes to managing. It was fun and most of the employee are friendly. highly skilled and meticulous company with a superb record of customer satisfaction and successful customer service. Adapt multitasking and able to address multiple customer and company tasks with the highest degree of professionalism and accuracy.
Pros
incentives and free meals
Cons
long hours
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3.3 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary / Benefits
3.2 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture
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