Walmart
3.4 out of 5 stars.
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Walmart Employee Reviews for Customer Service Representative

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Job Title
Customer Service Representative3 reviews
Location
Philippines3 reviews

Ratings by category

3.3Work-Life Balance

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Found 3 reviews matching the searchSee all 237,261 reviews

Tough Company

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iQor, as a whole is a good company. Since it's a BPO, of course, they have the usual BPO KPI and KPOs. They have AHT and other targets to hit. The hardest part of the job is to deal with hard-headed costumers, but the most enjoyable part is when you get to be with your teammates.

Pros

Salary

Cons

n/a
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The workplace is well maintained and employee friendly.

A workplace should be employee friendly and a fun place to work. Even if it is a seasonal account yet the company extends continuation of work based on performance.

Pros

Performance incentives

Cons

None
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It was good when it comes to managing. It was fun and most of the employee are friendly. highly skilled and meticulous company with a superb record of

It was good when it comes to managing. It was fun and most of the employee are friendly. highly skilled and meticulous company with a superb record of customer satisfaction and successful customer service. Adapt multitasking and able to address multiple customer and company tasks with the highest degree of professionalism and accuracy.

Pros

incentives and free meals

Cons

long hours
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Overall rating

Based on 237,261 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary / Benefits
3.2 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture

Walmart Reviews by Location

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  • Customer Service Representative
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