It was a long journey, I've been with VXI for 4 years. My 1st and 2nd year became a ladder to my career advancement.. However, as time goes by, the management became different from what it used to when I was starting.. The leaders have changed the way they treat the supports and the agents.. They said they're open for feedback and opinions but in the end it'll be disregarded.. At first, they'll appreciate you but if they dont wnat you anymore, or you're no longer beneficial to them, instead of teaching you and help you, they'll just leave you hanging.