Vivere Hotel and Resorts Employee Reviews
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Working in this company is very much challenging I make mistakes but I learn a loy of mistakes I become more mature ang learn a lot of things especially comunacating people with come from different country I love working at vivere hotel very in 15 years working I'm very happy but I ned to find jobs to fit my finacial problem for my 2 kids
i learned a lot about quality customer service. when i was a concierge, i have the sense of urgency of helping and assisting people. specially when i'm in the lobby, when i saw people seems to be needing some help or assistance, i come to them with a smile and ask them " how may i help you?", "how was your stay?", things that can show that i cared for them.. i really enjoyed working there as a concierge. Being a concierge in the hotel was like doing the impossible, making everything possible is not an easy job. we're not just standing in our desk all day waiting for the guest to come for a help.
It makes me happy seeing our guests everyday with a smile with their faces, specially our regular guests. I have learned to deal with different types of people and to treat them equally, our management thought us to be ourselves all the time and to always work with a happy heart. Our work place was very fun all the time because of my kind and happy workmates, I can really feel that we are working as a one team. The hardest part of my job, I guess that sometimes we can really not approve all the requests from our guests because we should always ask for an approval with our management and we should always follow the standard rules and regulation of the Hotel. But we make sure that in the end to give them a satisfied and memorable experience dining with us. The most enjoyable part of my job was to be remembered by the service that I gave them, sometimes they will always requests me to book their seat or an event. Being in a hospitality industry was one of the hardest job because we won't be able to attend family events, holidays and any other occasions, but it makes me happy seeing our guests and enjoying their stay and giving them extra mile service that they won't forget.
It's like you're dealing with someone very familiar to you because everyone is so friendly and hospitable to each other. You won't feel that you're new to the place because they will guide you. I've learned to be more confident in what I am doing and to do my best. The management is good because every break they will be having a briefing on what are the problems they encountered after work. The hardest part of the job was dealing with difficult costumers, but its also challenging. The most enjoyable was that everyone in the establishment is very kind and they are doing it with fun.
On my experience on my last job. I have a better experiences how to handle a guest request. Always aware of guest.needs and prepare for what the guest wants..I always respect my Co worker and be productivel on the job.
as a hotilier the best thing i learned is give the most satisfaction to the guest needed, and make there comportable and relaxation to thier vacation..
I learn a lot and do a lot of multi tasking at work. I do Market research, Conceptualize Design, Graphic Design, Web Design, Food and Interior Room Photography, Marketing Campaigns, Annual Marketing Strategic Plan, Sponsorship, Tie Up, Xdeal, Barter Exchange for promotion, Digital and Online Marketing and a lot lot more
Free Lunch and Dinner
Benefit and Right Salary for Employee
I had no regrets in choosing Vivere Hotel and Resorts. The things that I learned from them have definitely been a part of my life. The importance of attitude is comprehensively oriented to us, thus I come to practice that in everything that I do. My time hasn’t been wasted because every hour of our duty is spent for real hands-on activities. They have been generous and patient enough to train and teach us the things that we need to know in order to perform our tasks properly.
Good working environment and professional co-workers. It was fun working with them. Not all about the numbers but personally grow and develop.