3.6 out of 5 stars.
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VALOR GLOBAL Employee Reviews

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Philippines108 reviews

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3.8Work-Life Balance

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non-toxic

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valor is my totga. i should have not applied to valor right after leaving my prev company who is full of toxicity. I think I brought that toxicity over to valor. valor is good in terms of pay, account, and managers. I felt really respectful towards my TM here who understands that I am a working student. never pressured me at all. it's also a temp wfh. valor is good deal if you're in your right mind.

Pros

Good Team Manager, Salary on time

Cons

None
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Fun workplace and career aspirations

A typical day is pretty much chill and busy. I learned since the company is really collaborative. The hardest part is not really the hardest which is dealing with old employees that did not left their old habit from their previous account or job. Enjoyable part would be on the production itself.

Pros

Free shuttle.

Cons

Queueing
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great place to start in the industry

The recruiters were nice, as well as the guards, and the place itself. Great place for someone that is working without any experience in the industry yet.
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its fun however, you need to be aware about the delay of incentives.

What is the best part of working at the company?wfh before. management try to communicate.What is the most stressful part about working at the company?incentives. so very late. delay.What is the work environment and culture like at the company?they're gonna ask you on how to improve process What is a typical day like for you at the company?a battle for sales. challenging for people who love sales.
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Very fun experience

All of the employee there are very nice and the company offer a good amount of salary. Unfortunately for me I resigned because of my health. Overall the account is hard to handle but it was a good experience for me.
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It’s an okay stepping stone if you want growth and development

A bit more stressful in operations but work load is just about right in admin departments. They promote within and do lateral transfers. Bonus in some departments takes a while to get approved.

Pros

Free lunch and shuttle for onsite people

Cons

Bonus approval for non operations department; salary increase is not much just about 3%
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Pay dispute

Dispute on salary every cutoff. Slow updates from the HR once you rewch out to them . Free meal and free shuttle alsoGood management from my team. Give chance to others for promotion
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Great for first timer

Pros:Work-from-home setupGood training and development opportunitiesFriendly and supportive work environmentOpportunities for career growthCons:Heavy workload during peak hours
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Work Pressure and Unappreciated

It's fun working at first here, for a span of 1 week working here it shows how the pressure working with this company specifically in a marketing department. You need a lot of ego and needs to be quick to adapt with prioritizing tasks. I work on a task and then a task came again which is more priority then get's mad at me since the task I am doing first is trashed, then that task would be given to a much more experience senior that is more valuable to the manager herself. How can you work with this manager who's only appreciative with one person.
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Productive and fun workplace

Foodpack is free. Nice people easy to get along with. Although there are a lot of disputes with pay everytime the productivity hours sometimes are not
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Management issues

It was fun working at first here as they offered competitive salary but there was too much politics and corruption. Leaders were mostly powertripping. Management does not accept new ideas. Year 2000 style of working for HR, Recruitment and IT since they are super slow and innefficient. There were salary disputes and issues with incentives.
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Working environment and Equipment

I'm glad that I had a friendly team mates when I was with the company, Some supervisor are strict in regards to metrics which can put so much pressure other than being shouted by a customer
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WFH set up but too much pressure

Too much pressure from the operation. Higher management does not know how to talk to their people in a nice way to make employees get motivated. I hope that not all OM are not like her.
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Valor really maximize skills and ability of each employee

The environment in my workplace is really good, we built a family that works in harmony, we work as one, we help each other when someone struggles and that helps me grow as a better person and employee

Pros

Free lunch and good allowance

Cons

Long wait for shuttle
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It was alright

The pay was okay. They didn't really match with my desired salary even though I had years worth of experience. My colleagues were great but the management? Not so much.
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Official response from VALOR GLOBAL

July 14, 2023
Thank you for your review. We strive to make Valor Global® an amazing place to work for all employees.We value your feedback and appreciate the time you took to let us know about your experience. We would appreciate the opportunity to discuss your concerns with you directly; please email hr@valorglobal.com.

Valor is the worst

NOT ALL but MOST people who are in charge are not professional. With my 7 years of stay, I have seen too many disrespectful encounters. It is a BPO supporting American campaigns but most leaders can't walk the talk in doing EOP! HR favors complains without fact checking and even embarrass people, way too inappropriate. Several termination without due process and repetitive multiple salary disputes, and very low increase. There is politics everywhere but this company is the core. Unbelievably shameless
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Official response from VALOR GLOBAL

July 14, 2023
Thank you for your review. We strive to make Valor Global® an amazing place to work for all employees.We value your feedback and appreciate the time you took to let us know about your experience. We would appreciate the opportunity to discuss your concerns with you directly; please email hr@valorglobal.com.

hahaha yes where having like visual playing in virtual world on since we're working at home.

What is the best part of working at the company?The best part is when you have a supervisor and an Operation Manger and in general the management is very much kind and understanding when ever you'll need them you can reach them at any time.What is the most stressful part about working at the company?None that I can see so far, you will love working there since up until now it's still work from home.What is the work environment and culture like at the company?the environment and people your working with is very much accommodating and so kind. I swear I am pertaining to my LOB Xifin and as a medical biller.What is a typical day like for you at the company?hmmm what should be my answer on this, since every day working with 5 days with 2 weekends off is fine on my part.
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Official response from VALOR GLOBAL

July 14, 2023
Thank you for the feedback! We strive to make Valor Global® an amazing place to work for all employees. We appreciate you taking the time to leave us a review.

Don't recommend this company

Never ending salary dispute. Never got a pay wihout any dispute! Don't recommend working with this kind of company! Team lead manipulating our time card.

Pros

No

Cons

Stress and Dispute
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Official response from VALOR GLOBAL

July 14, 2023
Thank you for your review. We strive to make Valor Global® an amazing place to work for all employees.We value your feedback and appreciate the time you took to let us know about your experience. We would appreciate the opportunity to discuss your concerns with you directly; please email hr@valorglobal.com.

Was the best team experience I've had so far.

Valor was worth my time in working for.the training was informative.the teamwork and rewards was engaging. Overtime a type of camaraderie was formed between our team. and was tasked with the excel filing of our team when I was able.

Pros

Approachable Leaders

Cons

N/a
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Official response from VALOR GLOBAL

July 14, 2023
Thank you for the feedback! We strive to make Valor Global® an amazing place to work for all employees. We appreciate you taking the time to leave us a review.

Salary Disputes

Valor Global doesn't take good care of their employees. Salary disputes are worst. There is also no transparency to the incentives or performance bonuses.
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Official response from VALOR GLOBAL

July 14, 2023
Thank you for your review. We strive to make Valor Global® an amazing place to work for all employees.We value your feedback and appreciate the time you took to let us know about your experience. We would appreciate the opportunity to discuss your concerns with you directly; please email hr@valorglobal.com.

Nice people, fun work

I love the culture and work environment. They will help you to grow on your career. They are approachable, especially those people that are in the top management. They will treat you as a family.

Pros

Free shuttle

Cons

No free coffee
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Official response from VALOR GLOBAL

July 14, 2023
Thank you for the feedback! We strive to make Valor Global® an amazing place to work for all employees. We appreciate you taking the time to leave us a review.

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Overall rating

Based on 248 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary / Benefits
3.5 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
3.7 out of 5 stars for Culture
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