3.7 out of 5 stars.
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UPS Employee Reviews for Supervisor

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Supervisor2,351 reviews

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3.5Work-Life Balance

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Young and fun company

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Night shift schedule. Not good for my health. The workforce are fairly young and competitive. Company focused in training and development of workforce.
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Great teamwork

Great environment to work in and great co workers that have your back. This job is a great step to build your resume and have a foot in the door for management and general operations.
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Ridiculous place to work

A good ol’ boy culture with ALOT of cliques with discrimination being worse than anywhere I’ve ever worked. Very unorganized & unprofessional place to work…management plays favorites & picks & chooses who gets disciplined…hours are terrible & the pay is worse…with the lack of leadership & disorganization it’s very surprising this company still exists..I wouldn’t recommend this job to anyone anywhere
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Unprofessional and Poor Management

I enrolled as a supervisor at UPS and as a supervisor I am disappointed with the lack of professionalism that the company as a whole adheres to. I am encouraged to work people to their limits, while mismanagement of my application for tuition enrolment on behalf of staff resulted in no tuition reimbursement which was the main reason I decided to work there. Besides excellent people working there to associate with the whole experience at UPS was demoralizing, unprofessional, and awful.


Lack of professionalism, Inability to change things for the better despite being encouraged to, Contradictions in policy and employment of processes and standards of work in settings.
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Management is poor

The upper management that is Full-Time is never on your side and you will never smile at work. As a part-time supervisor, you basically have no say or pull to do anything in the work environment and there are favorites.




No Lunch, Miserable
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Don't work here

If working in operations expect your entire career to be looking for another job. Except you don't have any time to look for another job, because you spend all your time trying to earn just a little bit more so you can make rent.
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Always Busy

Good be a better place if they didn't micromanage the numbers like they do. Also conference calls are the worse. They don't know how to talk to people.
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Great workplace for students and benefits

They pay for tuition.Work isn’t the hardest.Management is relaxed.Under union.Great benefits.Opportunity for promotion.They have a tight knit workforce that will celebrate you and bring you food.


Long breaks. Good pay.


Work can be continuous during peak.
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The lonestar hub is beyond pathetic. Management, especially on night sort, is full of nothing but incompetent, soulless individuals who literally run the hub into the ground
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Great Management, High pace environment, Good pay and excellent benefits.

The work as a UPS supervisor is pretty easy and remains essentially the same day to day. Upper management is laidback and won’t give you any hassle, as long as you do your job. Basic responsibilities include ~10 minutes of paperwork a day, getting to know employees, updating the status of your work area and communicating with your immediate supervisor and nearby coworkers regarding the state of your work area. Occasionally an area in the building will get heavy. If it’s your area, help out where you can and push through it. This job is not difficult. If you have common sense and a modicum of work ethic. You will do great.
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Management is a good way to make some extra money but once your no longer union if upper management doesn’t like you… you can count on harassment daily. I was told to write myself up because someone pushed a cart of package into my area even though they made it to the appropriate destination. After that one incident, write ups came so frequent I made a template. Pt supervisors are not treated fairly and make so many sacrifices it’s just insane.


Decent hourly


Non union employees get the shortest end of the stick
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Fast-paced, sweaty, tough work.

UPS is not a job for everyone, for almost every position. I was a part time Supervisor and it still took a lot out of me. Management also likes to go behind each other's backs, talk a lot behind other supervisor's backs, etc. to get ahead.


Benefits, Pay, Paid Workout


Bad Management, Fast Paced
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labor intensive

unlimited overtime but hard work all the time. Great benefits even at the entry level. Yearly pay increases and quarterly performance bonuses but not a lot of opportunities to reach higher positions
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Productive, but can be challenging.

Decent place to work and establish experience managing and supervising staff to accomplish the work at hand. Each day seems to be different and management can be supportive in your efforts. It's a good idea to be self motivated and a self starter, though... People are not there to hold your hand, but convey what is expected and if there are questions, please do communicate. Good luck!
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5 stars

What is the best part of working at the company?The support of my teams.What is the most stressful part about working at the company?Hitting the metrics.What is the work environment and culture like at the company?That is an essay.What is a typical day like for you at the company?Early starts. There is always something to do!
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Long hours

Lots of long hours, but pay is nice. If you come to work and do your job then the supervisors will leave you alone. If you are looking for an easy job, UPS is not the place.
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Stressful but good hours and pay

I work as a part time operations supervisor, we’re always guaranteed 27.5 hours even if we work 20. Worked there for 4 years& get 3 weeks vacay. I make around 22/hour.
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Benifits over pay

The pay is not great, but the benefits are where it is at. Worked my way up from an hourly to a sup. Everyone is here for the benifits. The work is extremely hard and strenuous on the body, so I recommend that you always stretch and get as much rest as possible. The main benifits is use is the discount section: car insurance, car rental, hotel, etc. I get a discount on my car insurance and it helps a lot with me going to school.Another main benifit I use is the tuition reimbursement. UPS gives me the majority of the money back I spend on school (5,250/year 25,000/lifetime). This option is available to not just supervisors anymore, it's open for hourly too.At the end of the day it is what you make of it and the supervisors I'm your area can make your day better or worse (depends on how much they car about you and the job).
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Challenging but Worthwhile

This was a very stressful job at times for a variety of reasons, but I attribute much of my success later in my career to this position. This job instilled discipline and leadership traits.
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Stressful work environment, only work as a part time supervisor If you are going to school or if you are using it for an extra job. The chances of getting promoted to full time management are very slim even if you are a superstar.
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Very productive and fun place to work

Can be stressful like any other job but is very rewarding and helps you grow as person and learn/excel at you job. It’s a great stepping stone for your journey and it pays for you college.
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Overall rating

Based on 52,600 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary / Benefits
3.5 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture
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