UPS
3.7 out of 5 stars.
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3.5Work-Life Balance
3.8Salary & Benefits
3.5Job Security & Advancement
3.3Management
3.5Culture

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Found 52,599 reviews matching the searchSee all 52,600 reviews

Fun place to work

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The most useful review selected by Indeed
The hardest part of my job was to maintain consistency with employees to report for work. Which is uncontrollable. The fun part is you get to meet a lot of good and right-minded people.

Pros

Brownies and beautiful ladies (kidding and serious).

Cons

Band-aid resolution
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Fun Job - Stagnant Growth

Ups Rockford is a large hub but is behind in workplace culture. Fun job to do, but lacks a positive atmosphere and is limited in opportunity to get more hours.
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Good Pay, Decent Hours

Pay was 22 an hour plus 60 cents per mile driven. Not too difficult once you get the gist of it, hours aren't consistent which can be a problem. Overall everyone is friendly and is a good place to work.
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Its a job that pays well but its all night time

Overall a good company pays well just long nights....12 hour shifts for the feeder drivers as of now..Trucks in pretty good shape ...all maintenance address immediately

Pros

plenty of work

Cons

night hours
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Good work environment

lot's of work and OT , multiple shifts available and a very active work environment.a culture of safety and excellence, great training programs and benefits
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Ok

Poor management and organization. There wasn't very much direction from leadership and at times warehouse operations were disorderly. Pay and benefits are very competitive.
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Fast paced work constant scrutiny

It is a fast paced work and physical demanding environment. Have to work to get hours and sometimes get paid too. Management is on your back at all times.
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Fast paced

Fast paced and well managed. Very professional. Supportive of employees. I drove a regular delivery route daily during the Christmas holidays. I oppreciated the opportunity and experience. The pay was excelent

Pros

Worked independently
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Decent place to work

The pay is good. The hours during peak season are great. Once it’s over they cut the hours and staff back unless you are in the union. Management is decent depending on what shift you work. Huge turnaround
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Good Job

good job, easy staff, always ppportunity to do more work great atmosphere of workers willing to help,cons would be personal vehicular wear and tear, and the onboarding process was weird
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Good pay, relax environment.

At the current rate of $22.25 good pay. I can only speak for the night shift with generally starts is 11 PM-3AM, management and coworkers are friendly. Of course it’s hard work but if you do your best , be safe and try to improve they’re not gonna hassle you.
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Very poor communication

Overall, very fun place and environment to work in. Union representation is incredibly important! Never met my supervisor and communication was awful.
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2 stars

What is the best part of working at the company?Getting to learn how things work at UPS getting the delivery experience under your beltWhat is the most stressful part about working at the company?Unfair treatment. I worked as a peak seasonal driver, helper. And my driver basically do all of the work on me if we have 120 stops, me as the driver HELPER will hop off and do 105 of those stops wow the driver take cares of the other 15. and while they’re trying to overwork you . The not paying you all of your hours that you worked. if you don’t keep up with your time and hours they are going to shorten you on every paycheck you’re gonna have to call them and get it straighten out every week. And go to a whole Lot of unnecessary drama just to get your money that you work for and money that they overworked you for at that. I do not recommend anyone to work for UPS as a driver helper.What is the work environment and culture like at the company?Exhausting depressing overworked for very little payWhat is a typical day like for you at the company?Exhausting overworked, you are riding with the driver and he’s treating you like you his personal assistant. Once the driver helper gets on the truck, the driver basically sit back and make the helper do 96% of the work for the day
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Positive work environment

UPS is a great place to work! The communication in this center, in the department that I am in outstanding. Good pay, but the benefits could be better.
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Work culture

Ok work culture. Management needs improvement on how to work and assist employees. Employees were overloaded with accounts randomly added on them. They also closed other location and moved account to one location.
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Great pay

New young manager created animosity in the shop. He didn’t let his supervisor make any decisions. Was there 25 years last few years a joke due to poor management decisions. A great group of mechanics to work with At ups.

Pros

Great benefits and pay

Cons

Hours and manager
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werhouse exp

its a intertsing job to work for they teach you basic jobs exp. then you go to chemical facility to training for diffrent chemical that come up on the laod truck. they teach you hows to pick up boxs the right way load the them to the trucks.

Pros

free donuts chips

Cons

none
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its ok

Meet good people, work is easy. Hard work pays off. Management is ok as long as you do your work. Attendance is a must. Easy to move up in the company.
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UPS Culture - Still A lot to be done

I've been at UPS for 16 years. I'm now considering leaving due to poor management of their profile and customer experience. In sales it's hard enough to get the buy in from a client and build enough trust to win their business. It's a good start for experience out of college, but from a long term perspective the culture is extremely discouraging. VP level and above are completely disconnected from the customer's needs. They only care about advancing their own careers and titles. They are talking a good talk but don't "walk it".

Pros

Overall Compensation, Work Life Balance, career stability.

Cons

Customer technology is outdated, customer focus is poor, focused on profits and shareholders, not the customers or employees.
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5 stars

What is the best part of working at the company? Co workers are very friendly and helpful What is the most stressful part about working at the company?Mostly the work load when it's the holidays season What is the work environment and culture like at the company?It's safe and judgment free. All different kind of culture in the work place
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Growth opportunities

There are plenty of opportunities if you put in the time and effort. Work can be very demanding during peak season as expected but there is a sense of accomplishment once you get through it.
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Overall rating

Based on 52,600 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary / Benefits
3.5 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

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