UPS Employee Reviews
Review this companyJob Title
All
Location
Philippines83 reviews
Search reviews
Sort by
Found 83 reviews matching the searchSee all 49,940 reviews
Fun place to work
Team Leader/Supervisor (Former Employee) - Philippines - April 19, 2021
Indeed Featured review
The most useful review selected by IndeedThe hardest part of my job was to maintain consistency with employees to report for work. Which is uncontrollable. The fun part is you get to meet a lot of good and right-minded people.
Pros
Brownies and beautiful ladies (kidding and serious).
Cons
Band-aid resolution
Was this review helpful?
Stressful and stagnant environment
GBS Senior Manager | Global support (Former Employee) - Clark - September 1, 2021
Bad culture, bad leadership, no growth, learning and development not nurtured, new ideas are blocked, bureaucratic leadership, favoritism, nepotism, unexplainable decisions, irrational. All bec the site director does not understand operations.
Pros
Free coffee
Cons
Long hours Stressful culture No progress
Was this review helpful?
UPS is a Worls Class company.
IS Buyer (Former Employee) - Muntinlupa - March 31, 2021
UPS is a good place to work due to it's employee and management promotes work life balance, wel trained employees, better salary and world class working environment.
Pros
Variable bonus and annual salary incrrase.
Cons
Uniform for back-end office employee
Was this review helpful?
Fun workplace and has a sense of family
Customer Care Representative (Current Employee) - Clark Freeport Zone - March 3, 2021
I'm working as a Customer Care Representative I love the environment especially my supervisor who is very approachable and friendly. The environment is very approachable and you will really feel that you are belong and appreciated. I love my job I love UPS. Even though you talk to many difficult customers the people surrounds you will make your work easier and enjoyable because they will really help you out.
Was this review helpful?
Productive and fun place to work
Call Center Agent (Current Employee) - Angeles - September 6, 2020
Enhanced social and communication skills, fun workplace, i learned how to handle stress and very irate customers, helping each other hand in hand to achieve task and goals
Pros
Friendly employees and kind supervisor
Cons
None
Was this review helpful?
fun workplace and professional
Data Encoder (Former Employee) - Clark Freeport Zone - August 7, 2020
fun workplace and professional friendly workmates kind bosses and tl's, good benefits and many activities, i've learned so many things here like Ialready know how to eliminate typo's etc.
Pros
free shuttle
Was this review helpful?
Very Laid back and relaxed environment
Customer Service Representative/LOGISTICS (Former Employee) - Clark Freeport Zone, Pampanga - May 29, 2020
I also loved working at UPS. The people are laid back. The job is less stressful. and I love that they aim to hep every customer that calls in at the first point of contact. I have many friends at UPS and I also use UPS for my international shipping.
Was this review helpful?
Highly recommended workplace
Customer Service Representative (Former Employee) - Clark Philippines - May 24, 2020
The coaches are friendly, knowledgeable and you’ll learn a lot from them. They will guide and support you throughout your product training. The employees are well mannered and you’ll feel at home.
Was this review helpful?
My review summary about UPS its been a pleasure to work in UPS and humbly thank you to them
Senior Encoder/Cutter (Former Employee) - Philippines - April 15, 2020
Every morning upon the arrival in the office I checked my emails and answers their inquiries. I've learned long patience, perseverance, initiative and always say thank you and have a smile to the clients. The hardest part of my job if you have too much shipments within the day you have to double your time to meet the cut off. The most enjoyable is to receive my home ( joke) kidding aside of course to have bonding time with co workers eat dinner together😍
Was this review helpful?
N/a
Senior manager (Former Employee) - Clark Freeport Zone, Pampanga - March 1, 2020
My experience with ups was traumatic. Leadership were with roles that were not pleasant and empowering. Politics and crab mentality and gossips embodied the culture.
Was this review helpful?
Jobs at UPS
productive and supports active life
Customer Care Representative (Current Employee) - Pampanga - February 13, 2020
It has clean workplace and facilities. It provides space and equipment for active life for games and indoor activities. It is a secured place and well equipped stations.
Pros
free coffee
Cons
far distance from home
Was this review helpful?
Good job
Customer Service Representative (CSR) (Former Employee) - Angeles - February 12, 2020
Minimal health insurance coverage.. Dependents are included. Vl and Sl benefits. 10to 12 hrs on peak season sometimes working on off is required. Overall good company
Was this review helpful?
Good Company
Data Encoder (Former Employee) - Angeles - February 11, 2020
Company is very convinient and nice specially the people inside it, from the employee up to the management. It is a good workplace and a good environment happy people and very approachable.
Was this review helpful?
Productive place where integrity is valued
Customer Care Representative - United Kingdom (Former Employee) - CIAC Compound, Clark, Clarkfield, Pampanga PH - December 19, 2019
Higher Operations value the representatives well and an open-door policy is implemented, we were very much engaged with our director and managers where it helped us work harmoniously.
Was this review helpful?
So-so
Technical Support Representative (Former Employee) - Clark Freeport Zone - December 10, 2019
If you want to enhance your customer service skills, this company is for you. Job is not that easy but if you are determined to have a career this company is for you.
Was this review helpful?
Fast paced
Internship (Former Employee) - Pampanga - December 5, 2019
Everything in their company should be done diligently and fast if you don't want to be left out. You will encounter difficulty with the application and interview but it will be worth it.
Was this review helpful?
Good working environment
Customer Service Representative (CSR) (Former Employee) - Clark Freeport Zone - November 24, 2019
Good Management.
Good workplace Culture.
Emphasized the Company Advocacy.
Good Salary/Benefits.
Great Career Advancement & Job Security.
Has a great Work/Life Balance.
Was this review helpful?
Productive and Good management
Customer Care Representative (Former Employee) - Clark Freeport Zone - October 20, 2019
Working with this company was a fun-filled experience and managers were very understanding. Co-workers were also great as well as benefits. HR peeps are very visible.
Was this review helpful?
billiard
Technical Support Representative (Former Employee) - Philippines - September 19, 2019
-It's ok to work at UPS
- I learned a lot about communication
- The workplace was great and managers are kind.
-The hardest part of the job as a Technical Support was if you wasn't able to fix the issue of the customer, even if you did all the trouble shooting steps.
-I enjoyed working with my team.
Was this review helpful?
A place where I improved my computer and korean skills
Finance Officer (Former Employee) - Alabang - September 14, 2019
Good people and challenging task that makes me improve. I was able to use my skills more and improve myself. I develop my strengths and improve my weaknesses. I did a lot fun here because thy provide some activities that promote well being.
Pros
Free lunch during holidays
Cons
More workloads
Was this review helpful?
It's great to be part of UPS
Import and Export Billing Assistant (Former Employee) - Parañaque - August 27, 2019
UPS is one of the best logistics Internationally even here in PH. People, culture and managent is good enough to make its people grow and stay for good.
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at UPS. Our community is ready to answer.Ask a QuestionOverall rating
5
17.1K
4
14.1K
3
10.5K
2
4K
1
4.3K
Ratings by category
3.5 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary / Benefits
3.5 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture
Questions about UPS
- Does UPS require pre-employment background checks? What kind of background check does UPS do and how…4 people answered
- What should you wear to an interview at UPS?3 people answered
- What interview questions do they ask at UPS Int'l?2 people answered
- What is the interview process like at UPS?2 people answered
- What is the organisational culture at UPS?2 people answered
- What is the most stressful part about working at UPS?One person answered
- How do you feel about going to work each day at UPS?One person answered
- How does someone get hired at UPS? What are the steps along the way?One person answered
- What benefits does UPS offer?One person answered
- On average, how many hours do you work a day at UPS?One person answered