UPS
3.7 out of 5 stars.
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UPS Employee Reviews

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Location
Philippines88 reviews

Ratings by category

3.5Work-Life Balance
3.8Salary & Benefits
3.5Job Security & Advancement
3.3Management
3.5Culture

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Found 88 reviews matching the searchSee all 55,542 reviews

Very hard at the beginning but get better with time

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Minus the short breaks (nearly 10minutes each) It’s a very physical job. I wasn’t used to keep standing for that long. The first days i wanted to run away. But it’s get easier with time. You’ll get used to it.

Pros

Free Water ! No free lunch

Cons

Very short breaks !!!
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I have been working at UPS Philippine from 1997 to 2020 for operation department for Team Leader or Lead Driver.

What is the best part of working at the company?Following the standard proper Procedure of the Company and share the great idea or initiativeWhat is the most stressful part about working at the company?Stressful part about working at the company are the back up the work of our co workers if suddenly not to work my co workers due to the emergency situation.What is the work environment and culture like at the company?Logistic. Company International Pick up and DELIVERYWhat is a typical day like for you at the company?Monday to Friday or 5 working days in a week. 8hrs working per day or if we need the overtime if depend to talk about.
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UPS insights

Based on 3 survey responses
What people like
  • Sense of belonging
  • Support from manager
  • Overall satisfaction
Areas for improvement
  • Ability to learn new things

Es buena compañia,para trabajar

El ambiente laboral es viable,,la organización es buena,sostiene progreso para sus empleados

Pros

Es excelente

Cons

No existe
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Good Salary and Benefits.

Good Salary and Benefits.5 days of work 8:30 AM to 5:30PMWork from Setup during the pandemic.good workplace culture.recommended company.There times need to work during holidays.
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Everyone is professional.

If you're easily bored at a company that doesn't have a lot of activities, then this is not the company for you. Even the activities are quite boring and not enticing to attend. It's almost always about work, work, work, and hardly able to enjoy the environment since its not lively. But when it comes to support, assistance, incentives and bonuses, all is good and you might regret leaving this good company because of the money. But hey, always follow what you feel.

Pros

Good management, great incentives, very professional coaches and supervisors

Cons

Their standards for higher position is high that even 3-4 yrs coaches hardly get promoted, boring environment
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Stressful and stagnant environment

Bad culture, bad leadership, no growth, learning and development not nurtured, new ideas are blocked, bureaucratic leadership, favoritism, nepotism, unexplainable decisions, irrational. All bec the site director does not understand operations.

Pros

Free coffee

Cons

Long hours Stressful culture No progress
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Fun place to work

The hardest part of my job was to maintain consistency with employees to report for work. Which is uncontrollable. The fun part is you get to meet a lot of good and right-minded people.

Pros

Brownies and beautiful ladies (kidding and serious).

Cons

Band-aid resolution
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UPS is a Worls Class company.

UPS is a good place to work due to it's employee and management promotes work life balance, wel trained employees, better salary and world class working environment.

Pros

Variable bonus and annual salary incrrase.

Cons

Uniform for back-end office employee
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Fun workplace and has a sense of family

I'm working as a Customer Care Representative I love the environment especially my supervisor who is very approachable and friendly. The environment is very approachable and you will really feel that you are belong and appreciated. I love my job I love UPS. Even though you talk to many difficult customers the people surrounds you will make your work easier and enjoyable because they will really help you out.
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Productive and fun place to work

Enhanced social and communication skills, fun workplace, i learned how to handle stress and very irate customers, helping each other hand in hand to achieve task and goals

Pros

Friendly employees and kind supervisor

Cons

None
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fun workplace and professional

fun workplace and professional friendly workmates kind bosses and tl's, good benefits and many activities, i've learned so many things here like Ialready know how to eliminate typo's etc.

Pros

free shuttle
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Very Laid back and relaxed environment

I also loved working at UPS. The people are laid back. The job is less stressful. and I love that they aim to hep every customer that calls in at the first point of contact. I have many friends at UPS and I also use UPS for my international shipping.
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Highly recommended workplace

The coaches are friendly, knowledgeable and you’ll learn a lot from them. They will guide and support you throughout your product training. The employees are well mannered and you’ll feel at home.
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My review summary about UPS its been a pleasure to work in UPS and humbly thank you to them

Every morning upon the arrival in the office I checked my emails and answers their inquiries. I've learned long patience, perseverance, initiative and always say thank you and have a smile to the clients. The hardest part of my job if you have too much shipments within the day you have to double your time to meet the cut off. The most enjoyable is to receive my home ( joke) kidding aside of course to have bonding time with co workers eat dinner together😍
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N/a

My experience with ups was traumatic. Leadership were with roles that were not pleasant and empowering. Politics and crab mentality and gossips embodied the culture.
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productive and supports active life

It has clean workplace and facilities. It provides space and equipment for active life for games and indoor activities. It is a secured place and well equipped stations.

Pros

free coffee

Cons

far distance from home
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Good job

Minimal health insurance coverage.. Dependents are included. Vl and Sl benefits. 10to 12 hrs on peak season sometimes working on off is required. Overall good company
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Good Company

Company is very convinient and nice specially the people inside it, from the employee up to the management. It is a good workplace and a good environment happy people and very approachable.
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Productive place where integrity is valued

Higher Operations value the representatives well and an open-door policy is implemented, we were very much engaged with our director and managers where it helped us work harmoniously.
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So-so

If you want to enhance your customer service skills, this company is for you. Job is not that easy but if you are determined to have a career this company is for you.
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Fast paced

Everything in their company should be done diligently and fast if you don't want to be left out. You will encounter difficulty with the application and interview but it will be worth it.
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Overall rating

Based on 55,542 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary / Benefits
3.5 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

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