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UPS Careers and Employment

About the company

  • CEO
    Carol B. Tomé
    approve of Carol B. Tomé's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
    Transportation & Logistics
  • Headquarters
    Atlanta Georgia, United States
  • Link
    UPS website
Learn more

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Customer Service

11 jobs

Rating overview

Rating is calculated based on 49.9K reviews and is evolving.



Team Leader/Supervisor in Philippines
on April 19, 2021
Fun place to work
The hardest part of my job was to maintain consistency with employees to report for work. Which is uncontrollable. The fun part is you get to meet a lot of good and right-minded people.
GBS Senior Manager | Global support in Clark
on September 1, 2021
Stressful and stagnant environment
Bad culture, bad leadership, no growth, learning and development not nurtured, new ideas are blocked, bureaucratic leadership, favoritism, nepotism, unexplainable decisions, irrational. All bec the site director does not understand operations.
IS Buyer in Muntinlupa
on March 31, 2021
UPS is a Worls Class company.
UPS is a good place to work due to it's employee and management promotes work life balance, wel trained employees, better salary and world class working environment.
Customer Care Representative in Clark Freeport Zone
on March 3, 2021
Fun workplace and has a sense of family
I'm working as a Customer Care Representative I love the environment especially my supervisor who is very approachable and friendly. The environment is very approachable and you will really feel that you are belong and appreciated. I love my job I love UPS. Even though you talk to many difficult customers the people surrounds you will make your work easier and enjoyable because they will really help you out.
Call Center Agent in Angeles
on September 6, 2020
Productive and fun place to work
Enhanced social and communication skills, fun workplace, i learned how to handle stress and very irate customers, helping each other hand in hand to achieve task and goals

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Questions and answers

People have asked 12 questions about working at UPS. See the answers, explore popular topics and discover unique insights from UPS employees.

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  • Interviews
  • Benefits
  • Hiring Process
  • Working Culture
  • Working Environment
  • Background Check
  • Dress Code
  • Working Hours

Interview insights

Insights from 37 Indeed users who have interviewed with UPS within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

What do I know about ups?

Shared on July 25, 2020

How to solve the customer's issue like changing the delivery location, where is the closest UPS Center for the package to be pick-up, etc.

Shared on November 19, 2018

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