TTEC
3.4 out of 5 stars.
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Technical Support Representative monthly salaries in the Philippines at TTEC

Job Title
Location
Average salary
Php 32,386 per month
55%
Above national average
Average Php 32,386
Low Php 4,700
High Php 87,000

Salary estimated from 5 employees, users, and past and present job advertisements on Indeed in the past 12 months. Last updated: February 8, 2022

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Reviews about Salary & Benefits for Technical Support Representative in TTEC

Collaborative work environment

Working for TTEC at Home was an overall pleasant experience. The company readily provided employees' needs to be able to perform work efficiently while staying at home. Ample break hours were provided. It would be better though if more permanent accounts will be made available to provide job security for employees.

Pros

Good working environment, fair compensation

Cons

Lack of job security
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It's nice and has a lot of friendly people

nice just like going to school because its morning shift i learned a lot in comes on handling a customer over the phone management is fair workplace culture is okay when there is too much available time because it's not good when you are in a BPO if there is an event like christmas party or year end party etc.
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This company is good at cost cutting by hiring 1 person for 4 types of jobs.

A typical day starts a batch of openers composed of 3 to 5 people expected to support about 300 waiting customers. Management gave agents additional work that should have been done by 4 people. This caused agents to resign from work. Subject matter experts that are supposed to help agents took in calls as well defeating their purpose to help matters beyond the control of an agent. Work equipment such as computers and computer tables are already obsolete. The hardest part was rendering too much overtime to compensate for the lost hours caused by mass resignation. The most enjoyable part are the people who are trying to lighten the situation.

Pros

People below management level are good people to work with.

Cons

Too many required work compared to salary. Management is too company centered.
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See all TTEC Technical Support Representative reviews about Salary & Benefits

How much is the salary of a Technical Support Representative at TTEC in the Philippines?

Average TTEC Technical Support Representative monthly pay in the Philippines is approximately Php 32,386, which is 55% above the national average.

Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

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