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TTEC Employee Reviews
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Being part of the said company was really fun. I got a lot of friends and learn most of the things from them. I enjoyed my stay there with my co worker at the same time with my supervisor. The work place is smooth and competitive. Leaders make sure you are having a great time while working. Overall, surely i'll gonna miss that kind of something.
It was fun in the beginning and as months passed it was favoritism from supervisors to their agents. And there were some instances that supervisors refused to help their fellow agents when there is an irate customer.
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Worst company i have ever been but this is because of the people on the upper management specially HR's
Teammate are the best but management, managers are the worst benefit are hard to claim even you provided already all the needed doc it will still be delayed and it will take you months following it up hr wont help you.
In the workplace, we take in phone calls and assist customers with their concern and making sure that we resolve issues at a timely manner. I have learned that every callers has their own personalities and to not take their rants and complaints personally because if I do, it will only make my day bad. The management is fine, there are some flaws, but, as long as you have a goal, you will just ignore them. I enjoy being with my colleagues as they make our job easier to handle.
Working in a BPO industry is fun and at the same time full of stress.Fun, in a way that most of your colleagues you are working with are the same persons you get along with everyday, and even though the nature of your work here is really stressful at the end of the day you would still receive a pat on your shoulder.