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TTEC Employee Reviews in Quezon City
Quezon City168 reviews
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Teletech is my very first BPO as well as first work. I was new to the industry and I had no idea what to do. Thankfully, I had my team to help me out with things until I managed to adjust and meet the expected metrics. I'm very thankful for TeleTech family and I would recommend this company to my friends.
In the workplace, we take in phone calls and assist customers with their concern and making sure that we resolve issues at a timely manner. I have learned that every callers has their own personalities and to not take their rants and complaints personally because if I do, it will only make my day bad. The management is fine, there are some flaws, but, as long as you have a goal, you will just ignore them. I enjoy being with my colleagues as they make our job easier to handle.
Ttec is a good company. They are not strict and provide an accommodating people and a good workplace. The location of office is very accessible. And, the work hours is morning which is better.
Its been a great challenge for me to be part of TTEC. Management and colleagues have a full support to achieve your goal, though there is always a tough times for me however I take it as an opportunity to level up ans to strive more.
Low salary heavy workload unstable programs poor company benefits such as medical and financial low opportunities for a career growth due to lack of n
Given me opportunity. Had a great work with coworkers , very competitive. Team leaders has compassion with agents. Thumbs up with the environment and facilities.