TTEC
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TTEC Employee Review

good working environment

4.0
Job Work/Life Balance
Salary / Benefits
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Management
Job Culture
July 18, 2020
We have a flexible working schedule at your choices. I learned to value customer services and promoting goodwill to people and clients. Management is so supportive in terms of growth and development. Marketing for me is such a rewarding job. I enjoy talking to people of all works of life across the globe. I find fulfillment in serving people. This is something where I belong. this is where I supposed to spend the rest of my life.
Ratings by category
4.0
Work/Life Balance
4.0
Salary / Benefits
4.0
Job Security/Advancement
3.0
Management
2.0
Culture
Pros
flexibility on working schedule
Cons
graveyard shift
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In TeleTech you have opportunity for career growth as they provider excellent leadership training. The facilities are clean and comfortable. The company has its means of hearing employees' feedback.
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Trainer (Former Employee) - Cubao Quezon City
Management was great during the first year of the new account. After a year they suck. They are credit grabbers and number centric.They dont care about their employees.
Pros
Hjgh salary
Cons
Long hours up to 14 hours
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5.0
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May 15, 2020
Same location
Customer Service Representative (Former Employee) - Bacolod
MY previous company taught me how to be flexible and be a responsible person. They guide me on how to solve customers' issues, be flexible and goal-oriented person.
Pros
friendly environment
Cons
high volume of calls but we were able to manage it
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