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TTEC Employee Review

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4.0
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June 20, 2020
It was nice working on Teletech however it just pandemic happened why I decided to resign.They have a friendly environment and systematical as well. I cannot recommend if someone will look much better basic salary.
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4.0
Work/Life Balance
4.0
Salary / Benefits
4.0
Job Security/Advancement
4.0
Management
4.0
Culture
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Customer Service Representative (CSR) (Former Employee) - Lipa
Working with Teletech is fun and exciting. While learning and challenge combine in exciting environment. Exciting because company is bound by diverse culture, religion and races.
Pros
Incentives
Cons
Long hours
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3.0
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Customer Service Representative (Former Employee) - Cebu City, Cebu
Company is good but the people handling it is disgusting and very much unprofessional. Shout out to my boss, a Team Leader who is very unprofessional and does everything by the book. She doesn't know the meaning of the word "compromise". Basing on personal experience, if she needed something, she would call you in the middle of the night and ask for it, but if it's the other way around, she ignores and doesn't care about any of your petty concerns. She is the biggest flop in the company, she may be good about her job but personal and social skill is a piece of rubbish. Sorry. Company is great but just pray that you won't be handled by a monster such as her.
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4.0
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Same roleSame location
Customer Service Representative (Former Employee) - Novaliches
Telecommunication for me is difficult because there's a lot products and services that you need to memorize and familiarize all of the information of your account.
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