Transcom Employee Reviews
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The people here are nice from co-workers, to TL's and OM's. You will always feel at ease while working with them. The TL's are very approachable specially if the customer has a question or problem that you can't resolve on your own, just ask for their help and they will be there to help you. The restrooms are clean. There are hand sanitizers in every corner. There's a gym, daycare, pharmacy, pantry, sleeping quarters with blanket and pillow.
For coffee it's unli cream and sugar, you just have to pay for the price of coffee.
Transcom is good for newbies. It sets high expectations from which draws the best out of you and will harness your skills to meet the metrics. Now, with the management,at least with our account is not that good. it's toxic they have different ways to make sure you won't hit the goals so they won't have to pay incentives to its employees. Al ot of tenured agents resigned from our campaign not because of the job itself. Its because of the management.
Agents get to stay in the office and actually live there. This is very convenient for me since I live in Tagaytay and will be a hassle if I keep on going home or rent an apartment
Free lunches, big space for smoking area
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With Transcom, you will experience excellent benefits that you can take advantage of. Very friendly environment from colleagues that are on the same level as I am, to the all managers.Concerns are being attended as soon as possible.
This company was my bread and butter ever since I graduated from college, however my depression keeps getting work the longer I stayed here. And I also think that the salary that we’re getting is no longer worth it due to overwork and additional stress and workloads that we’re getting
I have been with Transcom for almost 7 years now and career advancement and development have been consistent for the past years. I am being surrounded by positive and experienced mentors who always prioritize their employee's needs. The company has been going beyond expectations in giving us benefits such as retirement program, scholarship, free meal incentive and many more.
Transcom is a fast paced environment in which people can balance work and have fun at the same time. I manage to learn a lot in Transcom specially how to handle customers and provide great customer satisfaction. Overall the company provide a healthy environment in which staff would grow and learn a lot.