Transcom Careers and Employment

About the company

CEO
Jonas Dahlberg
67%
approve of Jonas Dahlberg's performance

Founded
1995
Company size
more than 10,000
Revenue
more than $10B (USD)
Industry
Telecommunications
Headquarters
Hälsingegatan 40, 15th fl...
Link
Transcom website

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers.

We are 30,000 customer experience specialists at 53 contact centers across 22 countries, delivering services in 33 languages to over 400 international brands in various industry verticals.

Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer experiences, driving sati...

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers.

We are 30,000 customer experience specialists at 53 contact centers across 22 countries, delivering services in 33 languages to over 400 international brands in various industry verticals.

Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer experiences, driving satisfaction, brand loyalty, and additional sales while also adding insights and value to our clients' business operations.

Learn more

Jobs

We were not able to detect your location. You can browse through all 23 jobs Transcom has to offer

Browse jobs by job title

Customer Service Representative

14 jobs

Browse jobs by location

Pasig

10 jobs

Bacolod

6 jobs

Iloilo City

6 jobs

Davao City

1 job

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Salaries

Salary estimated from 383 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 2.7K reviews and is evolving.

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Reviews

Customer Service Representative in philippines

on September 14, 2023

Recommended for beginners

a typical BPO companywhat you believe you learned: Tech stuff, I learned how to fix my own pc and software issuesmanagement: Typical BPOworkplace culture: Typical BPO

CSR - Customer Service Representative in Iloilo City, Probinsya sang Iloilo

on September 13, 2023

good management , friendly trainers

salary is too low , toxic account / incentives is too low but the workload is too bad. but if you are a beginner I will recommend transcom the trainings grounds is good

Customer Service Representative in Philippines

on September 7, 2023

Fast paced workplace

Great to work here if you don’t have experience, as you can learn a lot however salary is pretty low. A lot of fun, great and knowledgeable people to work with.

Customer Service Representative (CSR) in Manila

on September 4, 2023

Very good for a first job, extremely draining

You can gain a ton of valuable experience working at transcom which will be useful in the future. Also will learn to not gaf while talking to customers, as there are so many. good at beating anxiety ig. Its super draining tho, have to deal with a ton of lying customers and low iq people. Is ok overall.

Customer Service Representative in Tiendesitas

on September 3, 2023

Hiring process was uncoordinated.

Recruitment process is tedious and very uncoordinated. I had to wait for 7 hours inside the TA before I was entertained for Job Offer and Assessment. No one tried to ask nor check on us for the whole duration. No food OR beverage that was offered the entire duration. To think that I only need to sign the Job Offer and finish the assessment that I had to wait for that long.

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Questions and answers

People have asked 60 questions about working at Transcom. See the answers, explore popular topics and discover unique insights from Transcom employees.