A typical day at work would be answering calls of customers who would like to purchase internet connection from us. Explain the benefits and features, handle some rebuttals if needed. I learned that being able to sell is a skill, with proper training and knowledge of the product bundled with passion then you can make good on it too. The management is very approachable. Employees can easily speak with them if we have issues at work or even on our schedules and they'll do some adjustments if they can. Co-workers are great too! very supportive, it's like they are my brothers and sisters from a different mother. The hardest part of the job is when we are getting volume of calls that we can hardly drink a glass of water and the most enjoyable part of the job is when you are able to convince a very undecided customer to buy the product.