TopData Global IT Solutions Employee Reviews
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The work will challenge you mentally and physically. Mentally because of all the workload and physically because of the long work hours. If you want a high salary(high incentive), go for it. However, if you are sickly or get fatigued a lot, I wouldn't recommend it.
Lots of inexperienced people who are very protective of what they currently have, that is actually given because if those employees where to work outside their comfort zone they will definitely struggle.
They've lost their previous culture. The job can be stressful enough specially when you have to deal with up to 5 simultaneous chats. Yet, they impose unnecessary (voice-type-account-like) policies that adds to our burden instead of looking for needed solutions to address the real problems. These results to numerous resignations. Also, their deductions & taxes are fishy. It should be checked by the BIR. Basic pay is close to minimum wage. The rest is in the form of deductible incentives. That means when they need to tighten up their policies, all they have to do is mess with how much incentive will be deducted on your end.
Beyond average pay (due to incentive), Free meal & coffee, Free service for Midshift
Long Hours, Unaccounted Overtime, Unstable Policies
- Heavy Workload, Long Shift Hours, No Job Work/Life Balance - Free Meals/Coffee Daily - Start Up Company - Good Salary Compensation - Poor HMO coverage
The salary is the best thing about TopData, but that's about it. The shifts are 10.5 hours long per day, five times a week, but you only get an hour of break and 15 minutes that you sometimes can't even use. You get to chat with up to five people at the same time- troubleshooting technical issues, but you are also expected to respond to e-mail queries as well. Promotions are dynastical; you can predict who will get promoted months in advance. Benefits are barebones. You only get 5 leaves per year (vacation and sick leaves combined). Also: any absences you incur that aren't covered by leaves penalizes you with a 20% deduction on your salary, aside from the day(s) you already missed.
Free lunches, huge salary for the position, non-voice accounts.
Very long work hours, poor benefits, lackluster management, low job enrichment opportunities.
Topdata Company provides a professional and non-stressful work environment. When your customer is satisfied and you have helped them is the most enjoyable part of the job. The Admin and along with its staff are approachable and very professional.
Incentives, Fun Workplace
Long Hours of Work
Typical day at work: Our work is very dynamic, and we handle different types of customers simultaneously. We learn something new everyday. Hardest part of the job: Work-life balance The most enjoyable part of the job: Salary!
Free lunch, high salary
Long hours of work, Not enough Vacation Leaves
TopData is an awesome company. It promises long term employment and career-growth. The pay and benefits are attractive and the workmates are fun and helpful. There is professional and personal growth and the work environment is as comfortable as home.
Understand and learn the product easily with good trainers to fully relay and adhere customer inquiries and problems. Good working environment with good people Easy access of gadgets for troubleshooting and fast/reliable computer/internet systems