TELUS International Employee Reviews for Customer Support Representative
Review this companyJob Title
Customer Support Representative8 reviews
Location
Philippines8 reviews
Sort by
Found 8 reviews matching the searchSee all 1,488 reviews
Fun workplace and they have a videoke room
Customer Support Representative (Chat) (Former Employee) - Cubao Quezon City - January 15, 2019
Indeed Featured review
The most useful review selected by IndeedLearned a lot from my previous TL, she taught me how to be manage my time, to multitask, etc. I also learned how to work on a team. Hardest part of the job is during Black Friday and Cyber Monday.
Pros
Free treats
Was this review helpful?
Happy here
Customer Support Representative (Former Employee) - Taguig City - July 31, 2021
Good experience and friendly colleague and every body will help you when you need some assistance for your customers concern so that you can provide the correct resolution.
Pros
Lot of benefits
Cons
Metrics goal
Was this review helpful?
Good workplace culture
Customer Support Representative (Former Employee) - Taguig City - February 5, 2018
A typical BPO company with regard management decisions. Long hours required everyday but keeps employee loyalty by giving bi-weekly freebies. I think I received an umbrella once.
Pros
freebies
Cons
long hours
Was this review helpful?
Good culrure
Client care representative (Former Employee) - Cubao Quezon City - September 6, 2017
Telus is a very good company for those who would pursue jobs in a call center industry. Telus has a different culture that makes the employee stay for long.
Was this review helpful?
Exciting
Customer Care representative (Former Employee) - Philippines - July 16, 2017
• Assisted customers who are having issues with their home phones & calling features
• Rectify issues with their phone bills such as prorata, local calling charges, domestic long distance calls and international phone calls
• Assisting customers to activate home phones, and help them out if they have queries about their home phone calling features such as Caller ID, call waiting, voicemail..etc.
Pros
Free company goodies every Friday
Cons
too far
Was this review helpful?
Happy Here
Client care representative (Former Employee) - Market Market, Taguig - January 24, 2017
Its really happy to work at Telus. Work and life balance is very much likely in Telus. Its just that I need to look for better one. o
Pros
Work activities
Cons
Overtime
Was this review helpful?
cool
customer support representative (Current Employee) - makati - January 8, 2017
Good experience. Cool environment. Had fun working there. Recommendable to everyone. Easy to access work location. Cool company.
Was this review helpful?
Best time of my life
Chat and email support agent (Former Employee) - Taguig - September 27, 2016
People and the work culture are the best in the BPO companies in the Philippines.
Proximity from where I live is good plus the program of providing education to their employees is a big plus factor.
Was this review helpful?
Jobs at TELUS International
Customer Support Representative positionsSee more TELUS International reviews
You may want to try:
Want to know more about working here?
Ask a question about working or interviewing at TELUS International. Our community is ready to answer.Ask a QuestionOverall rating
5
515
4
464
3
262
2
114
1
133
Ratings by category
3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary / Benefits
3.4 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.7 out of 5 stars for Culture
Questions about TELUS International
- How often do salary increases happen at TELUS International?8 people answered
- How did you feel about telling people you worked at TELUS International?6 people answered
- What should you wear to an interview at TELUS International?6 people answered
- What is the interview process like at TELUS International?6 people answered
- What is the organisational culture at TELUS International?6 people answered
- How should you prepare for an interview at TELUS International?6 people answered
- What is the work environment and culture like at TELUS International?5 people answered
- What tips or advice would you give to someone interviewing at TELUS International?5 people answered
- What is TELUS International sick leave policy? How many sick days do you get per year?5 people answered
- What interview questions do they ask at TELUS International?5 people answered
TELUS International Reviews by Job Title
TELUS International Reviews by Location
- Companies
- TELUS International
- Employee Reviews
- Customer Support Representative