TELUS International Employee Reviews for Customer Support Representative

Learned a lot from my previous TL, she taught me how to be manage my time, to multitask, etc. I also learned how to work on a team. Hardest part of the job is during Black Friday and Cyber Monday.

Pros

Free treats

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Happy here

Customer Support Representative (Former Employee) - Taguig City - July 31, 2021

Good experience and friendly colleague and every body will help you when you need some assistance for your customers concern so that you can provide the correct resolution.

Pros

Lot of benefits

Cons

Metrics goal

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Good workplace culture

Customer Support Representative (Former Employee) - Taguig City - February 5, 2018

A typical BPO company with regard management decisions. Long hours required everyday but keeps employee loyalty by giving bi-weekly freebies. I think I received an umbrella once.

Pros

freebies

Cons

long hours

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Good culrure

Client care representative (Former Employee) - Cubao Quezon City - September 6, 2017

Telus is a very good company for those who would pursue jobs in a call center industry. Telus has a different culture that makes the employee stay for long.

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Exciting

Customer Care representative (Former Employee) - Philippines - July 16, 2017

• Assisted customers who are having issues with their home phones & calling features • Rectify issues with their phone bills such as prorata, local calling charges, domestic long distance calls and international phone calls • Assisting customers to activate home phones, and help them out if they have queries about their home phone calling features such as Caller ID, call waiting, voicemail..etc.

Pros

Free company goodies every Friday

Cons

too far

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Happy Here

Client care representative (Former Employee) - Market Market, Taguig - January 24, 2017

Its really happy to work at Telus. Work and life balance is very much likely in Telus. Its just that I need to look for better one. o

Pros

Work activities

Cons

Overtime

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cool

customer support representative (Current Employee) - makati - January 8, 2017

Good experience. Cool environment. Had fun working there. Recommendable to everyone. Easy to access work location. Cool company.

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Best time of my life

Chat and email support agent (Former Employee) - Taguig - September 27, 2016

People and the work culture are the best in the BPO companies in the Philippines. Proximity from where I live is good plus the program of providing education to their employees is a big plus factor.

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