TELUS International Employee Reviews for Customer Support Representative
Job Title
Customer Support Representative7 reviews
Location
Philippines7 reviews
Sort by
Found 7 reviews matching the search
See all 1,010 reviewsIndeed Featured review
The most useful review selected by Indeed
Learned a lot from my previous TL, she taught me how to be manage my time, to multitask, etc. I also learned how to work on a team. Hardest part of the job is during Black Friday and Cyber Monday.
Pros
Free treats
Was this review helpful?
A typical BPO company with regard management decisions. Long hours required everyday but keeps employee loyalty by giving bi-weekly freebies. I think I received an umbrella once.
Pros
freebies
Cons
long hours
Was this review helpful?
Telus is a very good company for those who would pursue jobs in a call center industry. Telus has a different culture that makes the employee stay for long.
Was this review helpful?
• Assisted customers who are having issues with their home phones & calling features
• Rectify issues with their phone bills such as prorata, local calling charges, domestic long distance calls and international phone calls
• Assisting customers to activate home phones, and help them out if they have queries about their home phone calling features such as Caller ID, call waiting, voicemail..etc.
Pros
Free company goodies every Friday
Cons
too far
Was this review helpful?
Its really happy to work at Telus. Work and life balance is very much likely in Telus. Its just that I need to look for better one. o
Pros
Work activities
Cons
Overtime
Was this review helpful?
Good experience. Cool environment. Had fun working there. Recommendable to everyone. Easy to access work location. Cool company.
Was this review helpful?
People and the work culture are the best in the BPO companies in the Philippines.
Proximity from where I live is good plus the program of providing education to their employees is a big plus factor.
Was this review helpful?
See more TELUS International reviews
You may want to try: