TELUS International
3.7 out of 5 stars.
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TELUS International Employee Reviews for Customer Support Representative

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Customer Support Representative8 reviews
Philippines8 reviews

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3.7Work-Life Balance

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Found 8 reviews matching the searchSee all 1,488 reviews

Fun workplace and they have a videoke room

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Learned a lot from my previous TL, she taught me how to be manage my time, to multitask, etc. I also learned how to work on a team. Hardest part of the job is during Black Friday and Cyber Monday.


Free treats
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Happy here

Good experience and friendly colleague and every body will help you when you need some assistance for your customers concern so that you can provide the correct resolution.


Lot of benefits


Metrics goal
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Good workplace culture

A typical BPO company with regard management decisions. Long hours required everyday but keeps employee loyalty by giving bi-weekly freebies. I think I received an umbrella once.




long hours
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Good culrure

Telus is a very good company for those who would pursue jobs in a call center industry. Telus has a different culture that makes the employee stay for long.
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• Assisted customers who are having issues with their home phones & calling features • Rectify issues with their phone bills such as prorata, local calling charges, domestic long distance calls and international phone calls • Assisting customers to activate home phones, and help them out if they have queries about their home phone calling features such as Caller ID, call waiting, voicemail..etc.


Free company goodies every Friday


too far
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Happy Here

Its really happy to work at Telus. Work and life balance is very much likely in Telus. Its just that I need to look for better one. o


Work activities


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Good experience. Cool environment. Had fun working there. Recommendable to everyone. Easy to access work location. Cool company.
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Best time of my life

People and the work culture are the best in the BPO companies in the Philippines. Proximity from where I live is good plus the program of providing education to their employees is a big plus factor.
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Overall rating

Based on 1,488 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary / Benefits
3.4 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.7 out of 5 stars for Culture

TELUS International Reviews by Location

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