TELUS International
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TELUS International Employee Reviews for Customer Care Specialist

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workplace culture is good. I learned a lot about excellent customer service regardless how hard it is to deal with irate customers. Management are very patient with their agent's bad side of behavior.
Pros
good pay
Cons
stressful job it is
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Typical night at work is a lot of people talking about their calls. I witnessed a good community of people while I was there. HR was supportive and management did their best to make sure their employee's we're not having a very hard time, which is common in this business.
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