TELUS International
3.8 out of 5 stars.
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TELUS International Employee Reviews in Taguig

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3.7Work-Life Balance

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A great fun work place with nice co-workers. However, the Team Leaders need to be more humane.

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a fun and exciting workplace, with a lot of friendly people. Colleagues who are Older do a lot to accommodate newly trained hires. There is free coffee 24/7, and the breaks are well spaced out.

Pros

Good collaboration from colleagues.

Cons

The administration does not care when you're sick. All they want is performance
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Relaxed working environment

No wonder why a lot of employees stay for long. Compared to other BPO companies, Telus does not offer the highest salary package but their friendly culture is really their key advantage.

Pros

Super friendly management, less stressful work environment, nice amenities for employees (gym, shower room, lounge)

Cons

Lower salary compared to other BPO companies
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One of the best BPO company great benefits and lot of treats.

TELUS wont disappoint you when it comes to benefits, incentives and treats. They offer load allowance and shuttle bus. When salary came late even for hours only they would free food for everyone will be provided. During pandemic they organize WFH set up.

Pros

Free foods for big occasions, free treats and birthday leave.

Cons

None.
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Happy here

Good experience and friendly colleague and every body will help you when you need some assistance for your customers concern so that you can provide the correct resolution.

Pros

Lot of benefits

Cons

Metrics goal
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Monthly perks and events/activities

TELUS really cared for their agents by giving monthly perks and organizing monthly/yearly events for us to enjoy. Very caring Account Managers that caters our needs individually and per team.

Pros

Different kinds of meals served everyday

Cons

A lot of people use the sleeping quarters for many hours
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Productive and fun workplace

Telus is a company where you can feel that everyone is your family. Sounds cliche but the mood and environment is light and it feels lime you’re just going inside a college or university. Everyone nods to each other. Bosses and higher ups treat you as equal. Not intimidating at all although the respect and professionalism is still their. Their expertise on the product is admirable and the way they speak and carry themselves is beyond expectationz

Pros

Shuttle service even without the pandemic, Monthly Telus treats, weekly games with prizes, monthly events with prizes, uearly merit increase

Cons

Too much fun
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Fun Environment

Future Friendly Workplace, Nice Company, have consideration to all employees, open-door policy, help employees to continue their studies in any international school affiliated.

Pros

Phone Load Allowance/Educational Assistance

Cons

Long Hours
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Happy Here

They really embody the HappyHere culture. They know how to take care of their employees is why I was able to stay with them for so long. It’s also the first company I joined that had team members that laster 15+ years on the job without wanting to leave, again because of jow they take care of their employees.
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Happy work place

Happy here as our hushtags says, highly recommend to join our team. Our leaders are friendly and approachable. They give you a great opportunity to grow and enhance your skills.

Pros

Free lunch

Cons

Long hours
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Productive

Great environment. Happy here. Good management provides multilingual customer service outsourcing and digital IT services to global clients. Clients include corporations in fast-growing technology, travel and hospitality, financial services and fintech, games, telecommunications, and healthcare industries.
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Unbelievable

Happiest working environment ever!!! You will never regret being a part of Telus International Philippines. It was awesomely fun than any workplaces I've been

Pros

Everyone

Cons

None@0%
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Generous employer

Good office with great people. They have everything for their employees such as free coffee, gym, sleeping quarters, shower rooms, pantries, and playrooms.

Pros

Monthly freebies

Cons

Night Shift
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Workplace

TIU or Telus International University, gym availability in all sites with various workout scheds and gym trainers available, clubs that cater to various enthusiasts, clean and well-managed facilities, friendly staff, good pantry offerings (Bistro Deli), TELUS shuttle service
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Happyhere

it's always fun to work with TELUS, they have a very competitive salary and a lot of engaging activities. What I like about TELUS most is that I could still do my passion which is dancing while working. They made things possible.
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Productive and fun place to work.

Everyone in this company is professional and career-driven. The management is very transparent and ensure its employees welfare. Productive and fun place to work.
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Best Job

Really a good place to work at. Very homey feel and enjoyable people around. They are very considerate with their employees and offer so much more than what a company usually does.
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Good company

challenges No process improvement. Growth = promotion to a robot, that is just it, you have no decisions to make improvement, you will not be heard. Locations are scattered. No budget for sports and were asked to pay for the training facilities ourselves then they reimburse after so much time. So slow in making announcements, because you know what? They don't make it, so they have to wait while their employees have to through so much struggle.
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Productive and fun workplace

1. Fun 2. Challenging 3. Friendly 4. Engaging 5. Rewarding 6. Collaborative 7. Flexible 8. Supportive 9. Exciting 10.Caring 11. Family 12. Professional 13. Busy 14. Fast-paced 15. Innovative 16.Teamwork 17. Motivating 18. Positive 19. Comfortable 20. Integrity
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Inclusive

You won't feel out of place since everyone has welcoming aura and the culture is diverse. The company has it's Friday Treats and they really know how to make you feel appreciated.
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Fun workplace

Superb culture! Management team are very approachable. Constant training that keeps representatives up to date with new gadgets that makes troubleshooting easier:)
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Healthy and Happy Workplace.

The Management of Telus is diverse and fair to all employee, they created clusters we're you can approach if you have an issue with the staff, Co-employee, Middle management, Q.A., Workforce. they are willing to listen and they offer fair traits to everybody. It's the Healthiest and Happiest Workplace I've ever seen in my whole career.
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Overall rating

3.8

Based on 1,253 reviews
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Ratings by category

3.7Work/Life Balance
3.5Salary / Benefits
3.5Job Security/Advancement
3.4Management
3.8Culture
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